Exceptional

TERRIFIC

Liked: NO BREAKFAST

Best care I have received...

Liked: What isn't there to like. The place has amazing staff! Marcus and Dustin were exceptional! They knew it wasn't a good trip we had to take and they made us feel such at home!. Can't wait to c the new menu coming December! We will be keeping tabs on this place!
Disliked: Nothing!

Wonderful stay, slight inconvenience not...

Liked: Very comfortable bed, very friendly staff, food was AMAZING, decor and design throughout was very pleasant.
Disliked: No fridge or mini fridge and noise carries very easy through walls and doors.

Pleasant

Liked: Nice room, nice staff.
Disliked: Was not aware it was directly next to a rail line. Trains came by all hours of the night and didn’t allow for great sleep.

Historic Beauty

Liked: If you love historic buildings this is the perfect fit!!! it's up to date but not too modernized to where it loses it special touch of history.
Disliked: The night staff lady was a little rude my husband and I had walked downtown at night time and we seen old homeless man who was a war vet at that laying on the ground shivering and he had nothing but a tiny sweatshirt and a pair of jeans socks and shoes I told my husband you need to go back to our hotel room and get one of our extra blankets luckily we had a thick sleeping bag to give him when we brought down the sleeping bag the night stuff was told by me what I was doing and immediately she started treating me as if I was the homeless person I understand needing to check IDs to make sure that people going through the doors have rooms there but that's why you are supposed to lock the doors at night

Very good

Superb

Lovely clean and comfortable hotel...

Liked: We got a free upgrade on arrival which was lovely - the room was huge, the bed was too! Bed super comfy. Spacious bathroom, very clean. Great that the lobby reflects the old style of the hotel. Evening food very tasty. Good beer selection in the bar.
Disliked: Only two observations:1. the room was cold on arrival ( it is October) and we struggled to get the heating going, so some instructions would be useful (that said the receptionist was happy to pop up and help)2. if you have prepaid for breakfast it is not made clear what/how many of the menu items are included, and which will be charged for.