Waste of time

Liked: Location was fantastic, and the entire hotel was visually appealing.
Disliked: It took 15 minutes to get checked in as they couldn't find my reservation regardless of me having my confirmation number. The entire hotel has a very strong fragrant chemical smell, including the rooms. My fiancé and I both had terrible headaches due to this. The TV wouldn't connect so we could not use it. They charged me more than my booking confirmation price (additional $30 + $100 deposit.) The wifi is only available if you're a member of the hotel. The booking shows check-in times different from on-site, and in order to check in before their time, it's an additional $75 charge. There is also no breakfast, but they do offer a shuttle to go somewhere for off-site breakfast. Worst stay I've ever experienced.

Not great and no remedy...

Liked: Rooms were big and bed was comfortable
Disliked: I was knowingly put in a room with a broken air conditioner. When I figured this out around midnight, the only option I was given was to switch rooms. I stayed in the room since I was unpacked and in my pajamas. The next morning the person at the front desk only said, “oh yeah sorry all the air conditioners have been acting up on that floor.” No refund, even a partial one was offered. There’s plenty of great hotels in Omaha, many of them lower priced and in a more central location. Would not recommend you waste your money at this property.

Exceptional

Exceptional

Liked: This was the perfect getaway for the weekend. Staff was super friendly and helpful, Monica at the bar was AMAZING! It was so nice to have a car service to take us around the area so we did not have to worry about parking. If we stay in Omaha again, Hotel Indigo will be our first choice.
Disliked: The only downfall we found during our stay was where to park our personal vehicle. Maybe informing guests prior to their stay on what the parking situation looks like would be helpful in planning that upon arrival.

Enjoyed the stay. Requested a...

Liked: Beautiful room
Disliked: One of the front desk receptionist wasn’t friendly and very late check in

Superb

Exceptional

Superb

Would return again.

Liked: Art deco vibe, exposed brick, very nice.
Disliked: The bed was as hard as a rock. But we just prefer softer beds.