Hotel Indigo London-Paddington Guest Reviews
Write a review
Write a review
Atli Mon, 11 November 2024
Okay, nothing special and to...
Liked: Location. Clean and good service.
Disliked: Size of room and bathroom. To expensive for size and quality of room.
Hussameldin Sat, 9 November 2024
Very poor
Ildiko Thu, 7 November 2024
Poor
Mara Sat, 2 November 2024
After a stressful start, we...
Liked: Location was excellent a few minutes walk ro Paddington Station. Close proximity to local eateries and shopping.
Disliked: Initial confusion with the room booking. It took 3 room changes and a call to Booking.com to be assigned a Twin room. The shift Manager informed us that here weren't any available Twin rooms for the night even though website indicated there were. He stated that the website was incorrect. It was only after I called and was on hold with Booking.com customer service that there was a sudden 'cancellation' and we were shown up to a Twin room. So it was a stressful way to commence our stay. I didin't appreciate his attitude!
Nicholas Mon, 28 October 2024
Very good
Liked: Friendly and helpful staff. Room was clean and slightly larger than I expected (given that this is London).
Disliked: I couldn’t find a bin in the room or a switch for the bathroom extractor fan.
Sue Sun, 27 October 2024
Easy access from station which...
Liked: Close to Paddington station. Quirky interior but stylish
Disliked: Bed slightly narrow(we are not big people!)
Kaye Fri, 25 October 2024
Great location, good facilities. The...
Liked: Great location to Paddington station.Good breakfast. Room very clean
Disliked: The room was quite small
Alex Fri, 25 October 2024
Fine. But only fine.
Liked: Location was perfect and staff were great. It was clean... To an extent.
Disliked: Overall it just seemed tatty. Badly finished at almost every turn from filler to tatty rugs. It didn't feel like good value for money and not in line with other indigo hotels I've stayed at in the past. Fully aware it's London also but the room was TINY. weird ledges and edges meaning it was awkward to move around at all times.
Farquhar Fri, 25 October 2024
Great position, comfortable but very...
Liked: Great position near station, grocery shops, restaurant & bar. Comfortable bed & pillow. The Italian restaurant food & service was superb.
Disliked: Lift was the slowest I have ever experienced. The courtyard was lucky to be 2 meters x 2 meters and the view was appalling. At $ 750 Australian a night, very overpriced.
Alice Wed, 23 October 2024
Passable
Liked: Location great. Staff helpful and friendly
Disliked: Room was very small . Could hardly get around it or put our things awY