Hotel Indigo Cleveland Downtown an IHG Hotel Guest Reviews
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0.4 miles from Cleveland centre |
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Lila, Cleveland, visiting House of Blues Cleveland Sun, 30 March 2014
I would like to again mention the room needs to be compensated for our disappointing stay Friday March 28th 2014 in Cleveland Ohio.
Liked: The hotel desk clerks and valet parking attendants were accommodating and pleasant.
Disliked: They will be contacting you to refund our night's stay. There were hot water issues - we couldn't shower and the noise in the hallway from a fight woke us at 4:00 A.M. We felt exhausted not comfortable at all.
Andrew, Cleveland, visiting House of Blues Cleveland Sun, 2 February 2014
Disliked: Allowed pets - website said they were not allowed. Allergic people cannot stay where pets are welcome so we cancelled the reservation.
Hayley, Massillon Fri, 26 July 2013
Liked: Wonderful staff - everybody was so friendly and helpful. Very clean. comfortable beds. Very close to great food and the House of Blues!
Disliked: No ice machine on our floor.
Brett Wed, 18 December 2024
Amy account manager was very...
Liked: Nothing at all
Disliked: The beds were stained with blood! There was no hot water the whole entire stay. We paid 759$ for a one bedroom suite for 2 days. They didn’t change our room stating no rooms available . Horrible
Bryan Tue, 17 December 2024
Exceptional
Kim Fri, 13 December 2024
Superb
Gary Thu, 12 December 2024
Exceptional
Whitney Wed, 11 December 2024
Great location and value
Liked: This hotel is close to rocket mortgage fieldhouse which is great for going to the Cleveland Monsters game! The hotel has a nice restaurant and bar as well. Checking in and out is a breeze. They offer valet parking that is an extra 45 for the night, which is not terrible since you would be paying that same price to park it yourself somewhere.
Disliked: My only complaints are that for a 2 queen bed room for 4 adults, you should at least get 4 bath towels in the room and their elevators were in need of repair. One was completely down and the other was malfunctioning and running really slow. I am sure this is something they are working to correct. I will definitely stay here again.
Denise Tue, 10 December 2024
Very good
Liked: Convenient location to concert venue, clean room, friendly valets.
Disliked: Elevators were not working properly, restaurant was not fully staffed in evening of concert and server was not efficient at her job.
Darlene Tue, 10 December 2024
Superb
Liked: The beds were very comfortable
Disliked: There wasn't a bath tub
Jessica Sat, 7 December 2024
Exceptional
Stacy Tue, 3 December 2024
Exceptional
Dianne Tue, 3 December 2024
Exceptional