Superb

If you want a fab...

Liked: The decor was beautiful and inviting.Spotlessly clean everywhere.All the staff from lovely Steve who was very personable and professional to all the waiting on staff,catering staff and housekeeping .Breakfast was delicious and piping hot .
Disliked: To be fair I can’t think of any negatives at all

Superb

Superb

Hotel in good location, great...

Liked: Location was great, about 8 minutes walk from the railway station and less than that to the centre of the city. Park two minutes away, leading to the river. Reception staff extremely welcoming and friendly. Housekeeping were on the floor when we arrived and the head housekeeper introduced herself and said to ask if anything was needed. The room was comfortable and stylish, with a good ambient temperature. The ensuite bathroom was a good size, the shower easy to control. Lots of work surface for your toiletries, which sometimes isn't the case. The mini fridge was stocked with water and soft drinks. There was also fresh milk. Breakfast was included and there was a great selection on the cold buffet. Would definitely stay again if visiting Chester.
Disliked: The only problem we encountered with the room was that returning to the room after an evening out we turned the TV on but it was not programmed. After unsuccessfully trying to retune we decided as it was quite late it did not matter. We told reception on checking out and they were apologetic about this. Staff were very apologetic as there had been an emergency in the kitchen and one of the chefs had had to leave breakfast shift so there was a limited hot choice, but again this did not really matter to us.

Very good

Lovely hotel, Great location

Liked: We have stayed in this hotel before so knew what to expect. Excellent location and lovely hotel.
Disliked: Nothing everything was great

Exceptional

Exceptional