Overall loved it

Liked: Staff were excellent. Decor and vibe was lovely. Very convenient bathroom and room - everything you'd need.
Disliked: Valet parking very expensive. No electric charging facilities.Couldn't settle up as no wifi - seems to beca Bath problem.Rooms weren't ready at 3pm. One was supposed to be twin beds but was a normal double.

Superb

Liked: Friendly , helpful staff. Gorgeous rooms, very comfy beds and perfect location - right by the station and central! Recommend!

Romance and Mischief abound!

Liked: The team, especially Tracy were so helpful and eager to ensure our stay was fabulous
Disliked: As we were travelling in Automn, the rooms were quote cold. It would have been good to have extra blankets available.

Exceptional

Liked: The staff lovely. Room a great size.Bed a little hard
Disliked: The room did smell.of food

Disappointing as we always use...

Liked: Breakfast were superb and serving staff were excellent
Disliked: As returning guest we were given a very small room with difficult street access we requested to be moved to another room in the main building which was better. However due to the room move our room wasn’t cleaned and was done at 5:30 when we returned to the hotel. Towels were not replaced and we had to request new towels. Disappointing

Very good

Great location in a beautiful...

Liked: The decor was really lovely, I love that it was old converted townhouses. It made it feel historical in a way but the decor was fresh and modern. The room was very clean and stocked. I really liked that they provided hot chocolate in the room and more beverages beyond just water. The staff were super helpful and lovely too, I was able to stow my luggage after check out no problem and charge my phone. They also gave me great recommendations for places to go and eat . The location was perfect, really close to the train station as well as the downtown important historic area (very well situated). All in all I would stay here again absolutely.
Disliked: I can’t say much about what I didn’t like because there isn’t much to say. Maybe if breakfast was included that would be nice?

Great - would definitely book...

Liked: Excellent location. 5 minute walk from the station and the city centre. Comfortable rooms. The friendly Reception staff quickly and generously moved us from some rather boisterous neighbours.

Lovely quiet attentive hotel in...

Liked: The location is great, so central to town. Quiet rooms, very peaceful. Breakfast was very tasty with attentive staff.
Disliked: Cleanliness of the bathroom wasn’t up to expected quality (hairs on the tiles, shower surround). The little French manager was a little condescending, especially after the hotel could not provide valet parking to the nominated secure car park but still charged for this through booking.com and would not give a further discount.