If you get "upgraded", I would recommend declining the upgrade if it envolves the 18th floor. Nothing spectacular for a view of the city either so it's not worth putting up with the never ending noise.

Liked: Staff was courteous. Rooms were clean. Hotel was very nice.
Disliked: We were "upgraded" to a room on the 18th floor. I don't think "upgrade" should've been used as an adjective to describe this change in rooms. I'm not sure how small the other rooms are in the hotel but this room was pretty small for an "upgrade". We've stayed in 50 hotels in NYC and understand that most rooms can be small. This just wasn't expected as an "upgrade". Then there was the noise in our room, 1808. It was like sleeping in a mechanical room. It had a sound of either a high volume plumbing/mechaincal riser in the wall or that an exhaust fan was directly above the floor causing the air to be choked down so much that it created turbulence noise. Whatever it was, it was non stop. It never changed the entire time we were there. It actually kept me awake in the morning when I was hoping for a few extra hours of sleep.

Superb

Superb

Very good

Good for a short stay

Liked: Better than others but staff were not very nice nor welcoming. The room is spacious and comfortable, clean and good beds. At that price at least give a coffee or tea and a croissant for free for goodness sake!

Very good

Exceptional

Expected much better

Liked: Breakfast mínimal choice and expensive
Disliked: Gym very small and minimal equipped , no laundry service, forgot to make up my room twice

Solid choice in lower Manhattan

Liked: Very friendly and helpful staff all around, at the front desk, lobby and the restaurant. I really appreciate the 12pm checkout rather than 10 or 11 like some other places. Good value for the money and would definitely stay again.

Good