Hotel Hugo Guest Reviews
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Troy, Wurtsboro, visiting Le Poisson Rogue Mon, 15 October 2018
If you get "upgraded", I would recommend declining the upgrade if it envolves the 18th floor. Nothing spectacular for a view of the city either so it's not worth putting up with the never ending noise.
Liked: Staff was courteous. Rooms were clean. Hotel was very nice.
Disliked: We were "upgraded" to a room on the 18th floor. I don't think "upgrade" should've been used as an adjective to describe this change in rooms. I'm not sure how small the other rooms are in the hotel but this room was pretty small for an "upgrade". We've stayed in 50 hotels in NYC and understand that most rooms can be small. This just wasn't expected as an "upgrade". Then there was the noise in our room, 1808. It was like sleeping in a mechanical room. It had a sound of either a high volume plumbing/mechaincal riser in the wall or that an exhaust fan was directly above the floor causing the air to be choked down so much that it created turbulence noise. Whatever it was, it was non stop. It never changed the entire time we were there. It actually kept me awake in the morning when I was hoping for a few extra hours of sleep.
Tanya Mon, 10 March 2025
Exceptional
Gabriel Thu, 6 March 2025
Superb
Iris Mon, 3 March 2025
Very good
Shauna Fri, 28 February 2025
Exceptional
Gina Thu, 27 February 2025
Hotel away from NY’s hype
Liked: It was clean & the rooftop bar was lovely except it wasn’t open on Sunday or Monday night.
Disliked: Too far from the hustle & bustle of Uptown. No laundry or microwave & jug. Bar staff weren’t very welcoming or friendly??
Pamela Sun, 23 February 2025
Great location. Stunning rooftop bar...
Liked: Location & decor especially roof top bar
Disliked: Bedrooms v small & cleaning staff left dirty glasses in our room each day
Stephanie Wed, 19 February 2025
Superb
Liked: Was able to walk to West Village, SoHo and Chelsea. Convenient coffee shop in the lobby, and staff were very friendly and provided excellent service
Disliked: Not super close to a lot of subway lines
Jonathan Tue, 18 February 2025
Very good
Zelda Tue, 18 February 2025
Pleasant
Bre Wed, 12 February 2025
Great hotel!
Liked: Hotel was clean, location was convenient and the staff was great.