Hotel Hostellerie Valckenborgh Guest Reviews
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0.6 miles from Valkenburg centre |
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Karen Tue, 14 January 2025
Disappointing
Liked: Near to all attractions
Disliked: No staff or guidance not very welcoming
Vedank Sun, 5 January 2025
Superb
Andres Wed, 1 January 2025
Bad
Disliked: I made a reservation and they cancelled it the day before my arrival by calling me. I had to call them multiple times so they would at least send me a written message confirming that the cancellation was because they overbooked, their behavior was very unprofessional. They afterwards ignored my messages about the refund and it wasn't until I contacted booking that they started processing the cancellation and refund. This was over a month after so it seems like they had no intention of returning the money until booking contacted them. Until that point booking had zero info about the cancellation.
Melissa Sun, 29 December 2024
Everything went smoothly. Hassle free...
Liked: It is in the center of the city so everything is easily accessible such as supermarket, restaurant and tourist attractions.
Melanie Fri, 27 December 2024
Good
Liked: Excellent Location staff was very nice. Little knew bring all Elektronik but once you figure it out its easy.
Geena Tue, 24 December 2024
Good
Cheryl Fri, 20 December 2024
Could not get into the...
Disliked: No reception
Elena Thu, 12 December 2024
Outdated, needs attention and renovation....
Liked: Great location, in the center. Clean room.
Disliked: The rooms are very outdated that you still smell the mold from the 70's. The idea is to keep the atmosphere of those times, the entrance and the hall are quite well maintained and clean. But the rooms don't give the same vibe, even if you clean it well, that wallpaper and furniture will make it look dirty and old. With the digital key to open the room I expected to see also the rooms more 'renovated'. Talking about digital, their system keeps sending you emails to check-in online and add your credit card details. Although we contacted the hotel to request the check-in at the reception, we kept receiving these annoying emails. The walls are very thin, we couldn't sleep due to the noisy neighbors above and the ones next to us. I could hear everything. There is a kettle in the room but no cups. You only have plastic cheap cups that melt with the hot water. It would benefit to put ceramic cups.Breakfast is too expensive for what you get, 22 euros. It was poor, not much choice of warm food, and the cheese in the buffet was with mold, you could see it was expired.
Julie Mon, 2 December 2024
Great location
Liked: Did take up breakfast.
Disliked: Not having a physical key to get into the building or the room as this is all via your mobile phone. However if your battery goes on your phone you have no way of accessing the hotel. Physical keys is always better.
Leandra Mon, 2 December 2024
Good
Liked: Location was perfect to visit the city
Disliked: The service is bad. Breakfast was 22 euros and a lot of things were burned. Like the bacon, bread and croissants. We reserved our parking spot online for 24 hours through one website called mobypark. The hotel still charged us 25 euros for the parking spot. They kept saying that they have nothing to do with payments to mobypark. At the parking entrance, are many parking apps where you can reserve a spot. But if u are staying at the hotel, they will charge you even more. Something that doesn't really make sense. In the bathroom were still some hairs and shower gel from the previous guest.