Very good

Disliked: Wifi didn’t work.

Superb

Liked: I loved the hotel's location—it couldn't have been better! The decor in the hotel and the room was charming, and I enjoyed a lovely breakfast. Overall, my stay was fantastic!
Disliked: Above my room was a kitchen and restaurant. Unfortunately, I could hear everything, from chairs moving to cleaning and cooking. I didn't mind but thought about future customers, such as families with small children or older people, who might complain.

Modest hotel in a very...

Liked: The location in the historical center.My obsolete room had view on Ponte Vecchio.Nice staff - they offered me a later check out (few hours) but NOT complementaryRoom service
Disliked: It is an old hotel, the room is dated but clean, poor facilities (no kettler for ex.) but the central position is a real advantage.

Good. Except for the elevator.

Liked: Basically, everything is quite satisfactory. The only trouble is the Stairs leading to the elevator to go up to the Reception on Floor 5 and to the rooms. For travellers with many large luggages can be a real challenge. Yet, if the hotel can arrange staffs to assist on the luggage, it would take care of this shortfall.
Disliked: Stairs leading to the elevator. The elevator system is very old and can go to a certain floor, only one at a time. Not practical at all.

Thank you to all the...

Liked: Proximity
Disliked: Nothing

Great location to all sights.

Liked: Great location & staff. Wonderful breakfast and staff. Right by the vechio bridge.
Disliked: Location and breakfast Also a view of the river & bridge.

Exceptional

Exceptional

Liked: These were magical days in Florence. The hotel is located in the very center of Florence, near the famous Ponte Vecchio. There is a wonderful rooftop restaurant with delicious food and a stunning view of the city's main landmarks. The staff deserves the highest praise. The hotel is clean and cozy. If we visit Florence again, we will definitely stay here with great pleasure.
Disliked: Nothing

Exceptional