Exceptional!!

Liked: The owners, Bianca & Arnd were so welcoming & helpful! They made us feel at home, like we were old friends! Michele was also so sweet & friendly! We definitely will highly recommend!!

2 motorcycle travellers

Liked: Very nice hotel with lovely bar area and excellent breakfast. By tram stop to go straight into Heidelberg centre. Restaurants also within easy walking distance. Parking out for cars and our 2 motorcycles at the back of the hotel.
Disliked: Nothing

Good

Great stay, fantastic location near...

Superb

Liked: The staff was friendly and welcoming. They were very amenable and made every effort to accommodate our requests.

Pleasant stay with friendly staff,...

Liked: Everybody was very friendly. Large parking spot in seasonable price per day. We liked their nice lounge, but it was only a bit disappointing that the lounge and restaurant were closed on the first night. Very close to the tram station to get to the Heidelburg city center.
Disliked: The shampoo was empty so I washed my hair without shampoo...but when I told the staff they immediately filled in the bottle. That would be great if there was a mini fridge in the room, but it's not a big problem.

Exceptional

Liked: Family hotel. Older equipment, but very clean. Very friendly and helpful staff. Excellent breakfasts, good restaurant. There is a beer garden where you can sit and drink good local beer. 100m from the hotel there is a tram stop, which will take you to the city center. I am very pleased with my stay in this place.
Disliked: Air conditioner was a little bit noisy.

Everything was Great!

Liked: Location was absolutely great with convenient parking. It was close to two big supermarkets and also very nice area. We had a slight problem with the room and it was taken care of very fast and they were also very proactive in dealing with it. The was one electric charger that is very convenient with good price.Staff were super kind and friendly and even helped and guided us through finding very good parking in town. Restaurant atmosphere was also very nice.
Disliked: The quality of the soap and shampoo could have been better; might be not good for sensitive skins.

A nice, quirky hotel that's...

Liked: Check-in was quick and efficient. Breakfast, although (in my opinion) relatively expensive, was excellent. The bar's collection of malt whiskies was amazing, although I didn't actually buy any of them; it's something that would attract me again though! The communal areas, reception, dining room and bar looked far nicer in real-life than they do in the photos on this site. They're very nicely decorated. The bedroom was also nicely decorated and clean, as was the bathroom. The staff were all pleasant and helpful; the woman who checked us in and served us in the bar spoke very good English. The hotel is close to a tram line, although we didn't use the tram to get into the town centre.
Disliked: The sofa bed apparently wasn't very comfortable.