I would stay here again!

Liked: V clean and comfortable! Beds were very comfortable. What is exceptional is the staff. The lady receptionist is very kind and helpful. She went out of her way to help us when I asked for toothbrush, disposal spoons, where to eat on Christmas Eve. She called each restaurant to check if they were open. The cleaning staff were also very friendly and helpful!

Very good

Another fantastic stay.

Liked: Hotel Heidelberg is a gem. It’s very easy to reach from the autobahn and the old town is just 10 mins away by tram. Bianca and her staff are fantastic.

Room 14 very bad mattress....

Liked: Outstanding hospitality from the staff!
Disliked: Our queen bed was horrible. A big lump in the middle, and on both sides we felt that we were almost going to fall off the edge of the bed (room 14). Need a new mattress!!! Other than that, it was great.

Exceptional

Superb

Good

Exceptional!!

Liked: The owners, Bianca & Arnd were so welcoming & helpful! They made us feel at home, like we were old friends! Michele was also so sweet & friendly! We definitely will highly recommend!!

2 motorcycle travellers

Liked: Very nice hotel with lovely bar area and excellent breakfast. By tram stop to go straight into Heidelberg centre. Restaurants also within easy walking distance. Parking out for cars and our 2 motorcycles at the back of the hotel.
Disliked: Nothing