Very good

Review your room carefully upon...

Liked: Bedding and pillows were very nice and room got very cool.
Disliked: No chairs- no vanity- no storage- poor lighting in bathroom. Was very difficult to get glammed up for a wedding. We had to sit on the floor to put on our shoes because the beds were tall and we had nowhere to sit. Had we not been in a hurry when we arrived, I would have asked to change rooms. We could only lie down or stand in this room. Absurd for the money we paid.

Havana is a quaint gem...

Liked: Location is excellent! Walking distance to Alamo and Riverwalk.Parking very convenient and easy access to the lobby.The hotel has a vintage vibe and it’s historical.Friendly front desk staffs who share lots of valuable information about the city and best restaurants to eat, Adrian the front -desk girl very friendly and always smiling.
Disliked: Little disappointed that their speakeasy bar downstairs was closed on Sunday. They only open on Thursday, Friday and Sunday. And the restaurant Ocho was closed. Felt little let down as I was looking forward dining at Ocho. But found a great restaurant at Riverwalk that serves the best Margaritas and Spanish food. Must try Iron Cactus when in San Antonio.

Superb

Disappointing

Disliked: Restaurant and bar were not open like stated. We would have booked somewhere else if I would have been informed of this problem.

The room and staff were...

Liked: The room was nice. However, they had to fix a light bulb in the bathroom so we were waiting until 4:30 for that to be completed. They did let us get checked in and sit in the room while they finished fixing the light.
Disliked: There are signs for room service and things you can order which is great! There is no phone in the room or hall way to call room service. No glasses available in the room.

Superb

Disliked: Parking

The Hotel was amazing with...

Liked: The food was amazing, and bed was very comfortable.

Shame about the service…

Liked: Old world charm
Disliked: I asked for a paper receipt on check out. It’s a business trip - I need a receptionist for my expenses account. I was told it wasn’t possible at that time - 8:30am - the young lady on reception said she would email it to me. It never came. I then emailed the property asking for the receipt. It never came. For this reason alone, as charming as theplace is, I wouldn’t stay there again.