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Hotel Haus am Zoo eeef
Hotel Haus am Zoo, Sybelstrasse 21, Dusseldorf
Area: Dusseldorf North
(Map)
4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (154 Ratings)
0.4 miles from Dusseldorf centre
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Hotel Description
This hotel in Düsseldorf's exclusive Düsseltal district provides a peaceful and relaxing atmosphere with the Old Town Düsseldorf Main Station and Düsseldorf Airport all easily accessed from the hotel. The 3-star-superior Hotel Haus am Zoo offers spacious tastefully decorated rooms with free WiFi. Start your morning taking in the views over the beautiful garden. In the evening enjoy carefully prepared hot or cold light meals. During warmer weather these can be taken on the terrace. Also during warmer weather be sure to enjoy the Haus am Zoo's outdoor swimming pool. Any other day relax in the sauna. The tram stop is 984 feet away providing quick connections to Düsseldorf's Old Town and Düsseldorf Main Station.Guests can also hire one of the Hotel Haus am Zoo's own Smart cars at a very modest daily rate.

Check-in time: 14:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
q
Accessible
Other Amenities
` Business Center
` Swimming Pool
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` BBQ facilities
` Hiking
` Packed lunches
` Cycling
` Heating
` Fax/photocopying
` Snack bar
` Private check-in/check-out
` Shared lounge/TV area
` On-site parking
` outdoor pool
` vending machine
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Sun Deck
` Daily Housekeeping
` Non-Smoking Rooms Available
` Parking Available
` Open-air bath
` Board games/puzzles
` Baby safety gates
` Electric vehicle charging station
` Public transport tickets
` Pool with view
` Wine/champagne
` Fruits
` Pet bowls
` Outdoor furniture
` Sun loungers or beach chairs
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Free face masks
` Contactless check-in/out
` Food delivery
` Audible alarm
` balcony/terrace
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Spa services
` Spa/sauna
` Tennis court & equipment
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Professional cleaning services
` Allergy-free rooms available
` Room service available
` Pets allowed (charges may apply)
` Parking available (charges may apply)
` Indoor parking (charges may apply)

Hotel Haus am Zoo Guest Reviews

Overall Average Score: 
Excellent (4.4 out of 5)

Write a review

4.5

Wonderful - 4.5 out of 5

Liz Sat, 19 October 2024

Superb

4.5

Wonderful - 4.5 out of 5

Stefan Sun, 22 September 2024

Superb

0.5

Poor - 0.5 out of 5

Alex Mon, 2 September 2024

Terrible experience - never again...

Liked: not much, the staff was kind and of course they weren't directly responsible for the disaster
Disliked: I booked this hotel because of the pool, they showed in pics in Booking and being +30Cº in Germany it was my decision. Pool hasn't been available for MONTHS. It's closed. Their website still shows pics about it.Further, no AC in the room, no refrigerator, which made it impossible to stay in the room from 9 am in the morning until 10pm, and then you had to sleep with open windows hearing everyone else complaining outside as well. For me, not being able to stay in the room during the day is terrible, as my work requires at some point of the day strong wifi connection (which was also weak and terrible) and being able to edit work and upload it for the client. I literally had to LEAVE the hotel in order to find all these things I needed.And I booked a 30 m2 room, which was not even close to reality. Much much smaller. Also, they announce "flat screen TV", which is so small, that you don't see it from the bed, you have to take a chair and sit in front of it, to be able to read something.All these reasons, lies about the pool, no ac, no refrigerator, not being able to stay in the room during the day, made it my worst experience in my life. Never ever going back nor recommending it.

4.5

Wonderful - 4.5 out of 5

Sarah Mon, 19 August 2024

Location & staff super, pool...

Liked: Super nice location, competent & friendly staff, comfortable & cozy rooms. Unfortunately the pool will be out of order for all 2024.
Disliked: Pool out of order till end of 2024.

5

Exceptional - 5.0 out of 5

Bahaaldeen Thu, 15 August 2024

Exceptional

Liked: Good staff & quite hotel & comfortable
Disliked: No

4

Very Good - 4.0 out of 5

Helke Fri, 2 August 2024

A good hotel to stay...

Liked: The property was conveniently located for our purpose (visting family). We were housed in an annexe where it was very quiet.

4.5

Wonderful - 4.5 out of 5

Frederic Thu, 25 July 2024

Superb

5

Exceptional - 5.0 out of 5

Aline Thu, 25 July 2024

Exceptional

5

Exceptional - 5.0 out of 5

Guy Sun, 21 July 2024

Exceptional

5

Exceptional - 5.0 out of 5

Tom Sat, 20 July 2024

Visited during the euros, was...

Liked: Staff really friendly - Nice rooms - lovely gardens.

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Hotel Haus am Zoo Sybelstrasse 21, Dusseldorf