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AustraliaHotel Harry an Ascend Hotel Collection Member Guest Reviews
Overall Average Score:
Good (3.5 out of 5)
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M Wed, 16 April 2025
Good
Beatrice Wed, 16 April 2025
Very poor
Disliked: Misleading photos, space was so little and for the price they charge, you would hope there is exhaust in the toilet (which didnt have a door) or exhaust in the room.
Benjamin Sun, 13 April 2025
Very good
Benjamin Mon, 7 April 2025
Good
Fiona Sun, 6 April 2025
Love the decor n ambience
Liked: Bed was comfy n room quiet
Disliked: N0 issues
Jun Fri, 4 April 2025
Poor
John Tue, 25 March 2025
Superb
Brett Sun, 23 March 2025
Good
Michael Fri, 14 March 2025
Exceptional
Briana Tue, 11 March 2025
A misleading and disappointing stay—outdated...
Liked: The only redeeming aspects of our stay were the lovely staff, the nice bar, and the good food. However, these positives do not make up for the poor quality of the rooms and the overall lack of maintenance. Would never stay here again and certainly wouldn’t recommend it. Giving it 2 stars at best.
Disliked: We booked a “Superior Suite” at this hotel, which was advertised as one of the largest rooms in Sydney (550m²). However, when we checked in, we were extremely disappointed. The room was nothing like the photos—it was small, outdated, and had a strong damp smell. It felt completely run-down and neglected rather than “superior.”After complaining, the staff did try to assist by moving us to another room. While this second room was slightly better, it was still far from what we had expected. Unfortunately, our stay went from bad to worse when we were woken in the middle of the night by water leaking through the ceiling. It had been raining outside, but we were not even on the top floor, so it’s unclear what caused the leak. To make matters worse, when we were leaving, we noticed water also leaking through the ceiling in the hallway.
