Good

Disliked: Air con units outside window-noise

Nice hotel

Liked: Nice
Disliked: Everything was good

Nice hotel

Liked: Nice
Disliked: Everything was good

Good

Good

Manager Not Professional

Liked: the location is nice, high level of cleanness and recent renovation of the rooms
Disliked: One of the mattress was totally destroyed and for this I could not sleep at all. You could feel every single spring in the back. If you do renovations of the room, do it properly. Breakfast finishes at 9.30, we arrived at 9.40 and there was nothing left so no breakfast. That is ok for me but please dont say we were waiting for you but you didnt come. For making up of the broken mattress they offered us one night in the future at there own expenses. I asked if there was the possibility to make it the second night since I saw online that rooms were available and the answer was sorry we cannot, we are full ah, that room that you see online is a dancing room (una camera che balla). I dont like when people take advantage of clients and they make fools out of them, a bit of respect. They even tried to contact me here on booking at 3pm to offer me again the room. What a show to appear good. In conclusion the manager is not professional at all.

Manager Not Professional

Liked: the location is nice, high level of cleanness and recent renovation of the rooms
Disliked: One of the mattress was totally destroyed and for this I could not sleep at all. You could feel every single spring in the back. If you do renovations of the room, do it properly. Breakfast finishes at 9.30, we arrived at 9.40 and there was nothing left so no breakfast. That is ok for me but please don’t say “we were waiting for you but you didn’t come”. For making up of the broken mattress they offered us one night in the future at there own expenses. I asked if there was the possibility to make it the second night since I saw online that rooms were available and the answer was “sorry we cannot, we are full” “ah, that room that you see online is a “dancing” room” (una camera che balla). I don’t like when people take advantage of clients and they make fools out of them, a bit of respect. They even tried to contact me here on booking at 3pm to offer me again the room. What a show to appear good. In conclusion the manager is not professional at all.

Good

Liked: Lift, good location easy to find.
Disliked: Nothing

Good

Liked: Lift, good location easy to find.
Disliked: Nothing