A delightful Stay

Liked: I especially liked the design details like the photography on the wall near the check in counter and the picture book laid out next to the elevator. Also everything was generous and worked. Staff was extremely friendly and appeared to do their job with joy.

Superb

Very good

Very unsatisfactory

Liked: The hotel is in need of some upgrades. Hotel is very dated. Construction was going on so only one elevator was working. It was not worth the price and on top of all this I got charged for self parking.
Disliked: Location.

Great location, amazing people

Liked: Beautiful place

Should have closed during construction

Liked: Staff was nice. They didn’t clean my room and were to comp one night stay.
Disliked: Too disorganized during construction

I was disappointed in the...

Liked: Good location
Disliked: They tried to over charge my American Express card when I arrived for incidentals . It was declined . I called the customer service. They told ent hey we’re trying to charge $647.00 and to get a line item receipt and it was supposed to be $150.This happened the time before.I was very upset thinking my CC had been hacked. They were supposed to give me a full refund.When I left they told me they were waiting on the manager.All the staff except one valet was fired or quit in the few days before.There were also some strange people and activities around.I will not stay there until it if finished na even then I might not. They better refund my stay.

Exceptional

Exceptional