Should have closed during construction

Liked: Staff was nice. They didn’t clean my room and were to comp one night stay.
Disliked: Too disorganized during construction

I was disappointed in the...

Liked: Good location
Disliked: They tried to over charge my American Express card when I arrived for incidentals . It was declined . I called the customer service. They told ent hey we’re trying to charge $647.00 and to get a line item receipt and it was supposed to be $150.This happened the time before.I was very upset thinking my CC had been hacked. They were supposed to give me a full refund.When I left they told me they were waiting on the manager.All the staff except one valet was fired or quit in the few days before.There were also some strange people and activities around.I will not stay there until it if finished na even then I might not. They better refund my stay.

Exceptional

Exceptional

Exceptional

Exceptional

Average

Liked: The whole facility along with the plumbing needs a total remodel.Thanks,

Pleasant

Very good