Wow

Liked: We liked the location, friendly staff and the fitness facilities. The happy hour at the Fathom was great. Cleaning staff were very efficient and thorough. Desk staff, restaurant staff and doorman were always cheerful. We look forward to our next vacation at the Grand Pacific.

Superb

Liked: Everything
Disliked: The restaurant

Excellent service luxurious hotel felt...

Liked: Excellent service at main desk from when we arrived. Pleased with underground parking and lift to rooms. Room was lovely luxurious bedding linen bathrobes. Coffee tea maker. Good size entrance hall and bathroom shower was wonderful. Big winds let in light and had drapery for sleeping. All staff throughout hotel were friendly helpful excellent service. Lounge was tastefully designed excellent drinks and service comfortable couches chairs marble tables. A classy soft lighting and music. Beautiful bar. Lobby itself was very big and spacious with high floor to ceiling windows looking out onto the water. Had a very tasty breakfast very comfortable chairs tables excellent service
Disliked: Everything in every way was excellent.

Great location, close to harbour,...

Liked: The desk agent at checkin was delightful, and very helpful.
Disliked: Happy with everything

Exceptional

Very good

Liked: Location

Fantastic location, and thoughtful attention...

Liked: Hotel’s location is fantastic, very convenient and central to everything our family needed during our visit. Additionally, the front desk staff did a treat job of explaining the hotel’s facilities and services, which made us feel well-informed and comfortable.
Disliked: It seems that having more housekeeping staff available could help ensure that rooms are cleaned and tided thoroughly, especially when guests stay for multiple nights.

Superb

Good