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Hotel Grand Chancellor Townsville eeeef - +61-370-732-900
Hotel Grand Chancellor Townsville, 334 Flinders Street, Townsville -+61-370-732-900
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BOOK ONLINE OR CALL - +61-370-732-900
3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (1672 Ratings)
0.1 miles from Townsville centre
BOOK ONLINE OR CALL - +61-370-732-900
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Hotel Description
The Hotel Grand Chancellor Townsville is located in the city's business and shopping district. Guests can relax on the rooftop and admire the panoramic city views before enjoying a refreshing swim in the sparkling rooftop pool. There is also an on-site fitness center. The Sugar Shaker Restaurant offers a wide variety of dishes and is open for breakfast and dinner daily. Within walking distance of the Hotel Grand Chancellor Townsville you will find award-winning dining nightlife entertainment major tourist attractions and the Townsville Convention and Exhibition Center. Townsville Airport is less than 4.3 mi away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Swimming Pool
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` BBQ facilities
` Packed lunches
` Heating
` Fax/photocopying
` Wheelchair accessible
` outdoor pool
` 24-hour security
` Accessible parking
` Concierge services
` Designated Smoking Area
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` Wine/champagne
` Fruits
` Outdoor furniture
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` Electronic room key
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Professional cleaning services
` Room service available
` Parking available (charges may apply)
` Indoor parking (charges may apply)

Hotel Grand Chancellor Townsville Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

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3.5

Good - 3.5 out of 5

Lydia Tue, 12 November 2024

Parking

Liked: Like the room and the floor with the view
Disliked: The phone wasn't working in the room to ring room service and the powerpoint on the left side of bed didn't work either when checked in and also the motel didn't notified me about parking. Because I parked at the front and on Sunday between 4am to 7am I think that they have market along Flinders Street and if cars that park along that street will be towed away. So I have to pay $350 to took the car out from the towing place. Which I'm not happy about that. When simple thing that they should have told me when I first checked in.

3.5

Good - 3.5 out of 5

Amanda Sun, 10 November 2024

Was a convenient location to...

Liked: Room - bathrooms are tired and could do with upgrading. Bathroom screen very "Water" Stained and our bathroom sink missing part of the tap etc. Generally the property is starting to look very tired.
Disliked: As per above. Pillows not greatStaff didn't really talk to us on arrival other than taking my card for a deposit.No questions asked of us, didn't ask if we were visiting no information offered on what to do etc

3

Pleasant - 3.0 out of 5

Peter Sun, 10 November 2024

Pleasant

1

Poor - 1.0 out of 5

Lorena Sat, 9 November 2024

Very poor

2.5

Fair - 2.5 out of 5

Andrew Sat, 9 November 2024

Wouldn't stay there again.

Liked: Clean rooms, friendly staff
Disliked: One of the reasons we chose this hotel was for the rooftop pool for some relaxation as we were on holidays, were not informed on check in that it was out of order, just a sign near the stairs, I believe we should have received some compensation. Room balcony looked way to unstable to use, so we didn't. Buffet breakfast, good selection, but hot food barely luke warm.

5

Exceptional - 5.0 out of 5

Harrison Thu, 7 November 2024

Exceptional

5

Exceptional - 5.0 out of 5

Clinton Wed, 6 November 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Wayne Tue, 5 November 2024

Wonderful

Liked: Cleanliness
Disliked: Loud abusive locals at nite which carried on for hours late into the morning

4

Very Good - 4.0 out of 5

Adelaide Mon, 4 November 2024

Great location, great view, restaurant,...

Liked: Room comfort, view, in-room facilities, gym, restaurant, shampoo/conditioner.
Disliked: Pool was not in use and no attempt at advising prior to arrival - poor.Parking - not convenient and did not feel safe accessing at night. Additional $15 fee that was not advised until arrival.

3.5

Good - 3.5 out of 5

Lloyd Mon, 4 November 2024

Good

Disliked: The pool was unexpectedly closed, and we weren’t informed beforehand. Unfortunately, no discount or voucher was offered to compensate for this. Additionally, the buffet breakfast closed at 10:00, which felt too early – extending it to 11:00 would be much more convenient for guests. Lastly, there were some questionable individuals loitering around the property, so enhanced security would be a welcome improvement.

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Hotel Grand Chancellor Townsville 334 Flinders Street, Townsville