We had a fantastic time...

Liked: Location and views
Disliked: Our stay was too short

Fantastic!

Liked: Everything! Great !
Disliked: -

Exceptional

Good

Liked: Room was high up with nice view but otherwise quite normal, though on larger size and clean. We arrived late and got told breakfast was untill 9.30 when it was until 10.30 effectively, they should know at reception even though it was a'bridge day' so not self evident. Really bad is that pool and spa has expensive extra fee and can be easily miss-understood on booking.

Nice, clean hotel, very convenient...

Liked: Breakfast: Good/Very goodRoom: Comfortable, large. Very nice view although the request for a high-floor has not been fulfilled (during the Booking procedure, the request has been mentioned)Location: Very convenient to Liseberg park, nearby many tram lines to city center, convenient bus connection to airport
Disliked: The request for being located on a high floor has not been fulfilled :-(2 rooms have been booked, the reception staff was confused (assuming just 1 room), and although our booking request was for the rooms to be nearby, we got 1 room in Tower 1 and another in Tower 3 ... !!!Did not manage to enjoy the swimming pool, there is a system you have to pre-book etc. but it was fully booked ...Due to New Year's Eve + New Year, the restaurants' menu as well as the schedule , pre-booking was not easy to deal with (some burger, steak option but no pasta/pizza for the kids). Else, the restaurants have been very convenient providing several, different options.

Pleasant

Liked: Beds was not comfortable
Disliked: Beds was not ok!

Pleasant

Liked: The room is big, and well organized.
Disliked: The breakfast was not as I expected for such 5 stars hotel, there was not many options as i was expecting

Very good

Spacious room & lovely, safe...

Liked: Spacious room, Bath tub & pool
Disliked: * Extra fee for Pool & Sauna. It wasn't mentioned anywhere that the price does not include wellness. They charged 745 SEK for 3 hours.* The rooms with Upper house name option did not come for me hence I did not know Gothia Towers & Upper house were separate. It would be good if there was a dropdown to choose or a note added somewhere which indicates there are both. I think previously when I booked in 2021 there were separate bookings for Upper house while searching hotels in Gothenburg but now Gothia Towers & UH are merged.* Bath tub drain stopper was very delicate & loose hence water gets drained if stepped accidentally.