Very good

Exceptional

Excellent location, professional staff. Would...

Liked: Excellent location, great breakfast, comfortable beds. The staff were also knowledgeable and professional.
Disliked: Nothing to write here, it was excellent!

Good location. Attentive and friendly...

Liked: The location was great, many restaurants around and super markets. Duomo was few minutes walking.We also liked the friendliness of the staff in general, everyone was so welcoming and willing to help.
Disliked: Nothing.

Nice boutique hotel in a...

Liked: Beautiful painted ceiling in our room! Good variety of breakfast buffet. Great location - many good restaurants on the block as well as a small grocery/wine shop. Friendly staff. Good value.
Disliked: No elevator! Street was a bit noisy with the window open. While always clean, housekeeping was a little slapdash - sometimes we had coffee, sometimes not. But beds always made and towels fresh. No complaints.

Very close to the SMNovella...

Liked: From the moment I arrived a was greeted by Andre at the front desk, the otel staff made every effort to enhance my stay. Anthony was very helpful bringing my luggage to the room, as well as displaying lots of patience with me with the code and key combination on the room safe. Lorenzo took great care of the guest s every morning at breakfast. He makes a delicious latte. As a bonus, Andre and Lorenzo prepared a lunch to go for me on the way to Le Pavoniere Golf Club in Florence.
Disliked: On the first night, a water pipe outside my room was noisy, so Andre and Anthony arranged for a ans set me up in a quieter room for the next three nights.

Lovely hotel in a great...

Disliked: Only stairs available to get to the rooms. I was fine but a friend was somewhat challenged without an elevator.

Exceptional

Exceptional

Liked: The breakfast is amazing.