Hotel Gibbs Downtown Riverwalk Guest Reviews
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Write a review
Nancy Thu, 27 March 2025
We were thrilled with our...
Liked: Loved the charm of the hotel. Great breakfast buffet. Wonderful staff.
Steve Mon, 24 March 2025
Location is awesome and clean...
Liked: Breakfast was a little late being prepared but was good. Bar on ground level was interesting and good as well. One elevator made for a wait unless you took stairs.
Disliked: Parking started out a nightmare needed more attendants however ended up great.
Amanda Sat, 22 March 2025
Very good
Maneeshroberts Wed, 19 March 2025
Historical elements, great location but...
Liked: Location. Price was reasonable
Disliked: Housekeeping service was a disaster. We stayed for three nights. On the second night, we had to ask for fresh towels which is okay. But on the third day, we asked house keeping to clean the room while we were gone instead of doing it while we were in the room (we were leaving in 30-45 minutes for sightseeing). We returned to the room with only towels replaced. The bed wasn't even done much less fresh sheets (even getting the bed done would have improved our experience even if the hotel does not replace linens for 3-4 days). We talked to reception about it, and were only offered "do it yourself" fresh sheets and told that they don't change bed sheets for four days. Looks like they don't even make the bed with old sheets either.Two elevators would normally be okay, but it appears there was only one running at checkout time. People were waiting for 10-15 minutes just to be able to go down.Valet parking was yet another mess. I felt bad for the staff handling it, as there was usually one person running 2 blocks for each guest. On one occasion, I decided to go with the staff to help speed up the process. And on the day of checkout, we waited for 38 minutes to get our car.
Dibyendu Tue, 18 March 2025
Historic stay
Liked: Great hotel, love everything. Breakfast could be better.
Disliked: N/A
Rongrong Tue, 18 March 2025
Very good
Stephanie Tue, 18 March 2025
Good
Roan Mon, 17 March 2025
It was nice, comfortable and...
Liked: It was close to all the attractions, comfortable bed and layout of the bathroom.
Disliked: We couldn’t take the stairs up, and there was one working elevator.
Caden Mon, 17 March 2025
Good
Liked: The location and how the inside of the building looked
Disliked: The valet wasn’t very good and had to deal with them multiple times just to even get my car
Amanda Sun, 16 March 2025
Poor
Liked: I liked that valet didn't charge to take out during the day.
Disliked: I didn't like our view. Was suppose to have a view of alamo but it was all construction. This led to waking up at 7am on vacation everyday to loud banging. It was horrible!