After walking to find the hotel, we stopped to ask directions from a different hotel, which turned out to be the Holiday Inn Express except they changed names and failed to notify us before hand. The wifi wouldn't work even though the front desk tried to fix it. The room was disappointing as well considering the price we paid. We would not return or recommend anyone to stay there.

Exceptional

Exceptional

Liked: I loved how close to everything the hotel was. How big and bright my bedroom was and how simple it was to access the hotel facilities. The staff was kind and courteous, they helped me with a request I made via booking that was never received. And even though we were in Montreal, they made sure to talk in English and the extra kind about it.

Good

Pleasant

Liked: The bead it was confortable. Breakfast it was no bad
Disliked: They said they're is parking but it's was not included I did pay $35 more

Good hotel, close to shopping...

Liked: Breakfast was good with a good variety. Room was clean and a good size. Fold out couch was easy to set up. Parking area had good size spots and many.
Disliked: At the time we went, the street to access parking wntrance was under construction. We had to wait 10 minutes to be able to pass. Not the hotel's fault, but wirth mentioning.

Passable

Liked: The room was not clean. Hear

The handyman Serge Coté was...

Liked: we had an amazing 1 st week stay but the 2nd week they changed our rooms which was not as nice
Disliked: some staff at reception were rude

Good but...

Liked: Spacious rooms
Disliked: Rooms were very dark, bed was too soft, toilet was not working well

Exceptional