Hotel Excelsior, The Hague | ConcertHotels.com

Really nice and pleasant staying.

Liked: Pretty much everything. Staff is really polite and helpful. Atmosphere is pleasant and cousy. Rooms, corridor and breakfast lounge are perfectly clean and well maintained. Breakfast was great.
Disliked: I just wish I could make coffee/tea in my room. Some electric cattle and a few coffee/tea, sugar and powder milk bags would really come in handy for me. That's pretty much my only objection on the staying everything else was really good.

Exceptional

Superb

Very good

Liked: location, breakfast, friendly staff

Excellent small hotel located in...

Liked: My room was probably one of the smallest available but as I was traveling alone it really didn’t bother me. The real bonus however was that I had a delightful little balcony, I think the only room with one. The breakfast was brilliant but far too much food for me to eat! I very much enjoyed my four night stay in the Excelsior and Ed the proprietor was very friendly and caring.
Disliked: I have no complaints about the hotel but the on street parking charges are expensive.

Comfortable and friendly

Liked: Very nice room, excellent welcome, simple to find, thanks to good instructions from the hotel (on my asking)
Disliked: I was distressed to find that the hotel would be closed from 18.00 hrs on the day of my arrival the day before I arrived. I had specially booked somewhere that closed at 21.00 because I had a tight arrival time. I believe it may have been an emergency, but they told me it said this on the Booking.com website but I couldn't find it. I did make it on time (thanks to very good directions, thank you) but it added stress to my journey. Also it could be clearer that if you pay by credit card they add an extra 5% to the bill. Maybe it says that on the site but again, I couldn't find it. Apart from that I found everything excellent, and the welcome was very friendly.