Superb

Pleasant

Liked: breakfast was great (slightly exceeded expectations)
Disliked: Our room smelled of sewage, which was a bit upsetting. But in general, the hotel met expectations

Homely and comfortable

Liked: Friendly staff with a welcoming smile
Disliked: The shower is a bit cumbersome. The hose option is not ideal. Rather put a fixed head

An acceptable place for a...

Liked: The location is convenient, close to the subway, and about a 30-minute walk to the main attractions and train station. The breakfast was decent, though some items appeared a bit stale. The staff serving breakfast was polite and welcoming. The cleaning staff respected the ‘do not disturb’ sign.
Disliked: The cleanliness of the room was quite concerning. The bathroom had an unpleasant odor from a leak, and we had to keep a towel over it just to use the space comfortably. The windows lacked mosquito nets, and the heating was inadequate, especially in the chilly October evenings. When we raised this issue with reception, they informed us that nothing could be done and mentioned no one else had complained. They suggested using the air conditioner for extra warmth, but it only blew cold air.

Exceptional

Liked: The breakfast was perfect and the room was comfortable with good views
Disliked: The lift was pretty small

Decent room, excellent breakfast, good...

Liked: Breakfast was exceptional. Have never seen so many choices. Could have been a little faster or had a pot out with coffee however. Good location within walking distance of many shops and transport options.
Disliked: Check-in process was very slow, hairdryer didn't work, wish there was more room in the fridge for our items as most of it was taken up by the mini bar items.

Nice location and breakfast overall...

Liked: Breakfast was amazing. So much to choose from. Location was great close to everything
Disliked: Fridge not enough space for our food, hairdryer didn’t work felt cramped, long time to check in

Magical Koln.

Liked: The very friendly and helpful staff. Any information I required, they informed me in a concise and easily understood way.
Disliked: I have a bit of a slight mobility restriction and the limited shower area was problematic. Other than that the hotel was excellent in every other way.

Good