Hotel Escalante Guest Reviews
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0.9 miles from Naples centre |
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Jennifer Wed, 12 March 2025
Loved the location but I...
Liked: Location was amazing - 2 min walk from shops and restaurants and it's close to the beach. Food was good - however, breakfast was a little limited. Marco was fantastic and super helpful!! Hot pool was lovely. On a couple of days we had the pool to ourselves for a few hours which was bliss.
Disliked: For the price point - I was expecting more - perhaps a welcome drink on arrival and afternoon nibbles/drinks were advertised but in our 5 days there we never saw anyone offering anything. Our biggest disappointment was that the restaurant seems to dominate - felt like it was a restaurant with a couple of rooms - for example at 4pm the staff set out the tables for evening service which on one night was literally setting up tables right next to our sun lounger which was next to the pool and on my other side was the musician setting up his equipment - which wasn't relaxing. Felt a little uncomfortable lying in the middle of dining tables in my swim wear. Service starts at 5pm so you could be sitting by the pool as people arrive for dinner. The rooms are right next to the outdoor restaurant so you can hear the diners, which was ok, but one night when the staff were tidying up around 10.30 they were really loud -lots of shouting - perhaps they forgot people were staying there. On our last day there was a big business lunch being set up in the outdoor restaurant - again which is pretty much next to the pool - so I would have def felt uncomfortable walking about or having lunch there. Also the whole point of going to this hotel is for its chilled out quiet vibe but if the restaurant is being used for large business meetings then I would have rather stayed somewhere else. Our room was just OK in terms of size but the decor was slightly bizarre - I appreciate an eclectic look but things felt cheap and totally 'off' ie. the drawers in the cupboard were made of cheap cloth and had seen much better days, picture was coming away from the frame, bed creaked a lot, tiny shower gel - sample size? and considering the room only gets replenished once a day - 1 shower gel barely last 24 hours for 2 people, door to shower very stiff and it was a struggle to shut the actual shower door once you were inside the shower.
Tom Mon, 23 September 2024
The Escalante is a first...
Liked: The breakfast is first class. Fresh fruit, Greek yogurt, side of granola, choice of bread ( we chose avocado toast) fresh juice and coffee.
Disliked: Absolutely nothing! The Escalante is a first class boutique hotel. It's tucked away surrounded by beautiful tropical plants. You have access to the private pool and hot tub 24/7 The staff is exceptionally nice and always ready to assist you with anything you may need.
Jerome Wed, 4 September 2024
Excellent stay at Escalante!
Liked: Everything was excellent at Hotel Escalante! All the staff were attentive, helpful, kind and respectful in every way possible! Escalante is a quiet paradise just off 5th Avenue shopping and restaurants! We want to give a shout out to Marco! He was the most efficient, genuine and delightful assistant one could want and always helped out with a friendly smile. The room was immaculate, the service beyond expectation, and the pool and dining area was a bit of heaven. Secure parking nearby and a delicious continental breakfast were included at no extra charge. My wife and I give them 10 stars on the 5-star rating! Best ever! Thanks a million for making our short stay for our wedding anniversary celebration so memorable!
Disliked: Nothing…. Everything was perfect! That’s most unusual in today’s world!
Lisa Fri, 16 August 2024
Exceptional
Contreras Fri, 2 August 2024
Pleasant
Liked: The place is beautiful, the rooms and the people who work are friendly!
Disliked: The restaurant didn't have lunch, if we wanted to spend the afternoon at the pool and we got hungry we had to order food to be delivered, they didn't let us put music in the pool area, or the jacuzzi, or outside the room, not even on the phone. The place is beautiful, but I recommend it more for older people who just want to listen to birds. Breakfast is included but it's very simple, just fruit, a croissant and coffee. If you want eggs or something different, there's none.
Gustavo Sun, 7 July 2024
Perfect Villa Hotel for couples...
Liked: Location, cozy, small, just perfect
Disliked: Nothing
Mark Sat, 8 June 2024
Gem of a property and...
Liked: An absolute gem of a hotel. Great location, service, food and staff. Concierge to the beach was superb and well worth the effort!Thank you
Disliked: Nothing.
Damian Wed, 15 May 2024
Superb
Peter Mon, 13 May 2024
Simply outstanding- the location, the...
Liked: Amazing facilities and staff
Disliked: Hard to get a booking
Emilia Sun, 12 May 2024
Very good
Liked: Great location. Great staff