Hotel Ermitage Guest Reviews
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6.2 miles from Quebec City centre |
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Aiying Mon, 17 March 2025
Superb
Liked: Family suite is fabulous.the design is elegant.
Cormier Mon, 10 March 2025
Poor
Liked: Location is great.
Disliked: Place was dirty and run down. TVs didn't work. Half the lights didn't work. Bed was falling apart. Staff were non responsive when called.
Maureen Wed, 19 February 2025
Superb
Hayden Wed, 19 February 2025
Pleasant
Le Sat, 15 February 2025
Passable
Liked: Location..perfect..walking distance to everything Bathroom small but all new fixture,room small but adequate for price.
Disliked: đŹ hair. ..on bedsheets..saw some in 4-5 place on side matress, but stop looking..just slept on top bed with my own blanket. Some hair also on shower wallBack door boarded up so as not to be open or anyone coming in ..but still felt a little Unsafe about that..â·
Emma Mon, 3 February 2025
HORRIBLE
Liked: THE HEATING DIDNâT WORK! IT WAS -25 DEGREES OUTSIDE AND WE WERE FREEZING IN THE ROOM! WE CALLED FOR HELP AND NOBODY ANSWERED! HORRIBLE EXPERIENCE AND PRETTY SURE IT WAS ILLEGAL!
Disliked: THE HEATING DIDNâT WORK! IT WAS -25 DEGREES OUTSIDE AND WE WERE FREEZING IN THE ROOM! WE CALLED FOR HELP AND NOBODY ANSWERED! HORRIBLE EXPERIENCE AND PRETTY SURE IT WAS ILLEGAL!
Clara Mon, 3 February 2025
We had a great room...
Liked: The location and building is great, very convenient for wandering around.
Disliked: Communication was difficult/impossible. Maybe because we booked through Booking? Our room was fine and warm and comfortable, but other folks had a very different experienceâ no heat in their room when it was -26° C, and no help. So I think itâs pretty hit or miss! For the price paid, there should be easier communication with the hotel staff.
Sunil Thu, 23 January 2025
Poor
Liked: Hotel location is great But it was way overpriced due to Christmas and heat was not even working in the room as part of our staySometimes there was no hot water sometimes no cold water.This hotel is no staff hotel so you would have to call everytime if you need something.
Fiona Tue, 21 January 2025
Excellent location
Liked: Great location and service
Disliked: Room was a bit small
Natasha Thu, 9 January 2025
Good, comftorable
Liked: For the price it was a really cute place to stay for 2 nights, itâs right next to old quebec with a bunch of local shops and restaurants!
Disliked: the bathroom door didnât have a lock :/