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Hotel Elena eee
Hotel Elena, 2 Norte # 608 Col. Centro, Puebla
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3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (247 Ratings)
2.1 miles from Puebla centre
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Hotel Description
In the center of Puebla Hotel Elena is 3.1 mi from Acropolis Puebla. The property is close to several well-known attractions 1640 feet from Puebla Convention Center a 7-minute walk from Biblioteca Palafoxiana and 1969 feet from Paseo de San Francisco Shopping Mall. The hotel features a terrace a 24-hour front desk and free WiFi is available. At the hotel the rooms are equipped with a desk and a flat-screen TV. The private bathroom is fitted with a shower. All units include a wardrobe. The restaurant on site offers a continental breakfast for guest to enjoy. Estrella de Puebla is 2.5 mi from Hotel Elena. The nearest airport is Hermanos Serdán International Airport 14 mi from the property.

Check-in time: 14:00   Check-out time: 13:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Free Parking
` Room Service
` Safety Deposit Box
` 24-Hour Front Desk
` Trouser press
` Snack bar
` Private check-in/check-out
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Sun Deck
` Non-Smoking Rooms Available
` Outdoor furniture
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Grocery delivery
` Contactless check-in/out
` Audible alarm
` CCTV security in common areas
` Daily disinfection
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Professional cleaning services
` Indoor parking (charges may apply)
` Valet parking (charges may apply)

Hotel Elena Guest Reviews

Overall Average Score: 
Good (3.6 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Eglė Tue, 12 November 2024

Very good

5

Exceptional - 5.0 out of 5

Tristan Wed, 16 October 2024

Exceptional

Liked: Location staff and room

3.5

Good - 3.5 out of 5

Michael Sun, 11 August 2024

Good

Disliked: Terrible smell in the bathroom and wifi was very bad

4.5

Wonderful - 4.5 out of 5

Eduardo Thu, 18 July 2024

Superb

4.5

Wonderful - 4.5 out of 5

Christopher Tue, 25 June 2024

Superb

Liked: Staff
Disliked: Day staff

4

Very Good - 4.0 out of 5

Stuart Wed, 12 June 2024

Very good

Liked: Location was excellent, friendly staff, good vibe
Disliked: the shower was difficult to access - i.e. when you turned the water on it would spray on to the floor and there was no way to stop it

0.5

Poor - 0.5 out of 5

Nathan Wed, 12 June 2024

Long term customer but will...

Liked: Good location
Disliked: We had many suitcases and a 2 year old. I have stayed here many times previously but this was the first time with my child. We were given a room on the highest floor which involved 2 flights of stairs. I had many suitcases and there was no help taking these up and my daughter hurt herself on the stairs. There was no consideration that we would need a lower floor or atleast help with bags.

3.5

Good - 3.5 out of 5

Israel Wed, 5 June 2024

Good

3.5

Good - 3.5 out of 5

Israel Wed, 5 June 2024

Good

3

Pleasant - 3.0 out of 5

Rafael Wed, 5 June 2024

Pleasant

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Hotel Elena 2 Norte # 608 Col. Centro, Puebla