Exceptional

Very good

Fantastic service at very comfy...

Liked: warm reception and very helpful staff, especially at breakfast and bar

Poor

Superb

Liked: The room and hotel
Disliked: Slow service and bar too busy for residents to get a seat

A lovely hotel to spend...

Liked: We were upgraded on arrival - the room (101) was warm, comfortable, had all the amenities that we would expect and more. A lovely view towards the back garden and pool - really lovely .
Disliked: The pool was on the cool side!

Very good

Liked: Its position was very good, just a short walk from the town centre. The staff were helpful and the food was lovely. It was a shame that we were unable to get an appointment for a treatment in the spa, as it was already fully booked and we had particularly booked this hotel because it had spa facilities - perhaps we should have booked our treatments before we arrived. One other point to mention is that the water temperature of our shower and bath facilities was particularly difficult to regulate. Otherwise a lovely well situated hotel.

Very good

Overall good, but not sure...

Liked: The room we stayed in was cosy, hotel was warm & comfortable and exceptionally clean. Check in was easy and parking. Staff were friendly and they had a room ready when we arrived earlier than expected.
Disliked: Inside the hotel was extremely noisy, we were given a room directly outside the lift, and could hear when upstairs got in, and heard foot steps while trying to get some rest. We wanted to enjoy the outside pool, thought it was heated due to being the winter, it was freezing and not enjoyable at all, for guests to be able to enjoy the pool, I would recommend having the outdoor pool heated all year round, as this was one of the reasons we wanted to stay here and use the facilities. This was our first visit.