Exceptional

Liked: Location is perfect.
Disliked: Christmas dinner at the hotel turned out to be the only opportunity to eat in the evening. Since all the restaurants were closed

Exceptional

Good

I've been here before, it...

Liked: The palace is as well marvellous
Disliked: Stuff was rude and posh. No one wants to help you.

Exceptional

Liked: Best hotel
Disliked: everything is great

Underwhelming

Liked: The breakfast / dining room and spa
Disliked: The room was smaller than the one we actually booked and there was a persistent noise from the next room .

Exceptional

Magical apart from the hair...

Liked: The location and the staff were all amazing. Hotel was magnificent
Disliked: The hair dryer. Nearly every 5 star luxury hotel we stay in they always seem to forget about how important the hairdryer is. The hairdryer was cheap and the cord wasn’t long enough to be able to style your hair. Must have been bought by a man or someone trying to save money. Buy a Dyson hairdryer it makes such a difference. It’s such a bug bear when hotels don’t seem to care about the little things which are so important. It makes such a difference. We are paying a lot of money for 5 star treatment and the hairdryer is just like a hairdryer in a 2 star hotel.

Disappointed

Liked: Its position and friendly professional staff
Disliked: The restaurant