Exceptional

Disappointing

Disliked: The television in one of the rooms didn't work. We called the front desk ask them to send someone up. Was in the evening but no one came so we told them not to bother. I was traveling with my 91 year old father for a funeral. After the wake we got back to the room and my father wanted to watch tv to unwind and relax. He was very tired and went to bed. He couldn't sleep most of the night which of course kept all of us up.

Very good

went on a short vacation...

Disliked: went on a short vacation there in August and booked a room with a lake view through Booking.com. Since it was my vacation, having a beautiful lake view in the morning was extremely important to me. However, when I checked in and went to my room, I found myself facing a parking lot instead. I was confused and spoke to the administrator, explaining that I had booked a lake view room, checked that the price was the same, and asked to speak with a manager. Unfortunately, since it was Sunday, no manager was available. At that time, there were plenty of lake view rooms available, but they told me that guests who book through Booking.com receive rooms with a parking lot view. Additionally, when I asked for slippers, the receptionist told me I had to go to a building next to the hotel and ask in the spa if I could buy them. They also charged an additional $10–15 for a robe.

Exceptional

Exceptional

Very good

Liked: Nice spacious rooms and excellent prices
Disliked: Coffee creams could be put in the mini fridge in the rooms. It would be great if there were spaces for last minute reservations at the restaurant

Exceptional

Exceptional