Dangerous stairs

Liked: Not ideal for older people, the stairs are very very narrow, if you have a luggage you have to lift it yourself on those very narrow steps, no elevator and the staff dont help, we have 3 luggage's it took us more than 15 minutes to take it upstairs. No recommended for older people.The room was nice but the bed sheets were old, almost translucent for the use and with a big urine spot, definitely not clean, I slept on the other side of the bed. The only good thing is the location but there are many options in the same area with better and modern amenities.I don't recommend it at all.

Very poor

Liked: The location
Disliked: It was tired and run down . The pictures in adverts were obviously when the place had just opened. It was shabby. Very steep stairs to the room. No reception. Room was freezing cold. Complained twice about the heating via phone . Eventually the a/c was fixed but the heated towel rail in the bathroom never worked so the bathroom was freezing. Basin was cracked. Wall tiles missing in the bathroom. Duvet too small for the bed. Mould/ filled sealant in the bathroom. Curtains filthy at the base….all needing an update if it claims to be a boutique hotel !!

We will be back!!! :-)

Liked: Van checkin tot checkout was alles fantastisch!!

Very good

Liked: Great location. Very nice and helpful staff.
Disliked: The stairs were a little inconvenient.

Exceptional

Liked: The location is clean and comfortable.
Disliked: The stairs, if you aren't I good shape, this beautiful boutique hotel is not for you.

Comfortable ( mostly) stay in...

Liked: The location was great, very close to the cathedral and Grotte Markt and many restaurants.Room was nicely fitted out in old traditional,style with a nice deck.
Disliked: The room was very pleasant and comfortable but ahem, a ridiculously tiny room for the toilet that barely fit an average sized woman.i don’t know how a larger person would manage.

Many positives, a couple of...

Liked: Excellent location. Helpful host, especially with parking needs. Good breakfastFortunately we are still relatively young and healthy but an older couple or with physical limitation would have great difficulty up and down 3 floors with spiral staircase, especially with luggage. I say this because it is the second time it has happened in Italy over the last tow years and in 10-12 more years I'm not sure we could manage that, or anyone younger with physical problems like bad knee/hip, etc. But the property was lovely as was it's location to great sites, restaurants, bars etc.
Disliked: Tiny entry room (with bed) at bottom floor, shower and toilet on 2nd floor, decent size bedroom on 3rd floor. No closets or dressers, "lived" out of suitcases on the floor. Age or health of guests should be considered for that particular room (Cottage). There were others that seemed "easier" to stay in (assuming they had closets/drawers etc

Very good

Liked: good location near major attractions
Disliked: no lift steep and narrow staircase weak wifi signals hotel door was clowhen check in the keys were put in door side with digital lock but they not informed code through email then we called then on phone

We were so happy with...

Liked: The hotel is wonderfully located. We really enjoyed the super cute terrace outside our front door. Maarten was very friendly and took great care of us.
Disliked: We liked everything about it.