Exceptional

Liked: There's no start to end to it.
Disliked: No complaints

Good

Good

Liked: Beautiful interior and exterior, great location! Helpful staff. Rooms are clean and personalized touches such as cards and welcome drinks are thoughtful.
Disliked: Room was a bit small and shower was very small for tall people. Rooms were also not sound-proof, so we heard when people would walk by.

Very pleasant stay.

Liked: Location: you can hardly do better or more central than this.Staff: super friendly and professional.Cleanliness: Room was ready and impeccably cleaned every morning shortly after leaving for breakfast.Bar and Restaurant: Very good
Disliked: Wifi could have been slightly more stable or rapid (but i am being very picky here).

Exceptional

Very good

Liked: Hotel has the nicest view, very clean and team was responsive of my questions.

A boutique hotel with a...

Liked: The location is about 10 minutes fast walking to the train station in Lucerne. I had a good view of the river with the Chapel Bridge.The staff were excellent n very helpful. Buffet breakfast was very substantial.There's a very good Thai restaurant facing the hotel main entrance. Small n unnoticeable, the humble chef cooks very authentic Thai dishes. Nearby there's also a good HK Cantonese restaurant called Asia Food Town. Dishes were
Disliked: Some rooms have a 3" step at the main room doorway. Though there's a warning sign on the door, this could be dangerous if the guest forgets.Housekeeping staff didn't replenish the body wash, although I deliberately left the empty bottle on the table top. I had to ask for another from the reception staff.

Exceptional

It was a one of...

Liked: Best location, an amazing hotel, very friendly staff. The restaurant a is Michelin star winner, breakfast was exceptional.