Hotel del Principado Guest Reviews
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1.0 miles from Cuauhtemoc centre |
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Kayla Thu, 13 February 2025
It was just what I...
Liked: The location
Disliked: Nothing
Xochitl Mon, 3 February 2025
Superb
Tiago Mon, 3 February 2025
Pleasant
Liked: Good locations
Disliked: Staff not polite
René Sat, 1 February 2025
Great location. Excellent services. Quiet...
Disliked: The internet was not 100% stable.
Yasushi Wed, 29 January 2025
Very good
Dennis Wed, 15 January 2025
Very good
Dmitrii Sun, 12 January 2025
Very good
Stephan Fri, 3 January 2025
Very good
Liked: Great Location and value for money
Haoyang Fri, 3 January 2025
Superb
Marsha Thu, 2 January 2025
Nothing to say.
Liked: I had this property booked WITH confirmation and when I arrived to do check-in, the staff at the reception said there were no rooms because I hadn’t pre-paid (my intention was to pay AT the hotel as that was an option given by booking.com). This was for New Year’s Eve. Luckily we were able to find another hotel but we ended up paying a lot more than the Principado booking price. I messaged booking.com customer service and did not get a reply. Super frustrated and disappointed.
Disliked: Was not able to check into a room despite having a confirmed reservation. Staff was not helpful nor did they apologize for renting out all the rooms.