Over all, I spent good...

Liked: Thank you very much to all staff of the hotel, I spent marvelous time
Disliked: Decoration of the room was a bit old, the carpets were dirty, unfortunately my room was smelly (smoke of cigarettes)

very ngood

Liked: Excellent location, very comfortable and very friendly staff
Disliked: The noise from the street at night was very bad. we were surprised that the police weren't called to remove the noisy people outside in the middle of the night

Good

Great Location

Liked: Great stay. Excellent location. Trams and buses (including the one to San Emillion) right outside the door. Tourist office across the road where we bought the City Pass- well worth iit. Plenty of places to eat and drink nearby. Staff friendly and helpful. We had a lovely room with balcony on 6th floor. Lift only went to 5th floor- not an issue for us. Breakfast is fine- not brilliant but more than adequate. Cold meats, cheese, smoked salmon, bread, pastries, cereal, fruit, yogurt, tea, coffee. Hot food was scrambled eggs and sausages. We would definitely recommend hotel and would be happy to stay again.
Disliked: Nothing, all very good. There were a few steps in the room that may not suit everyone. Step on entering the room, step down to where bed was, and a step up to balcony.

Loved it!

Liked: The staff was really wonderful -- answering questions, making me feel at home. I was alone, and needed advice sometimes -- they were terrific. The location is perfect -- close to the tram, close to places to visit, but also private.
Disliked: My only complaint is the coffee. I don't love Nespresso machines for coffee -- when I stay in a European hotel, I like being able to ask for a specially made cafe au lait or cappuccino -- not being pointed to a machine.

Superb

Great location

Liked: Great location

Superb

Disappointing.

Liked: location....
Disliked: hotel decor is sadly dated - hardly merits 4 stars. Staff were unenthusiastic. The breakfast appeared only average, the internet didn't work consistently. Room faced a small, grim-looking shaft with little sunlight.