Pleasant

Liked: The location was excellent, the staff were friendly and the room was very clean.
Disliked: The room was too warm even without heating because it was too small. It was too noisy outside to have the window open so sleeping was difficult. The WiFi did not work. The room was not "cleaned". House keeping just made the bed. The lounge area downstairs was crowded with random furniture and had no window so was extremely uninviting. I wouldn't stay again

Good

Very good

Liked: Very friendly, helpful staff. Great location.

wonderful staff and perfect location

Liked: staff were wonderful, location perfect. bed very comfortable.
Disliked: first night we had a couple of coffee pods and a bottle of water; second night nothing topped up.just a bit more attention to detail please.

A nice hotel in a...

Liked: The hotel was in a great location in the old town of Lille, surrounded by shops. The hotel was nice.
Disliked: Our room was very small and cramped. The bathroom was nice and the bed comfortable but it was so small.

A very relaxing (wonderfully comfortable...

Liked: The welcome, ambience, cleanliness and well-situated in the middle of an attractive and convenient part of Lille.
Disliked: There was no fridge, and I would have preferred a kettle to a coffee-maker so that I could enjoy a tisane or cup of tea in my room. Also, the scrambled eggs at breakfast were cold, despite my taking breakfast at about midway through the allotted time.

Location is great Hotel was...

Liked: One of the receptionists was truly great! the other one not so great...
Disliked: The room was very smelly and at night it was very noisy not only from outside but also other rooms, zero insulation

As expected - second visit....

Liked: Ancient building in central position in a pretty square. Rooms small- narrow Construction. Very good breakfast. Temperature appropriate.
Disliked: Attitude of 1 receptionist who was too occupied to give some touristic advice. Some simple brochures of eg la Navette would be great. The main receptionist we saw was excellent.

Comfortable stay in superlative location...

Liked: Location excellent: right by terrific choice of restaurants, few steps from main square, yet room quiet. Nice comfy bed, good shower. Staff exceptionally friendly and helpful - let us check in early as room was ready. Walking distance from stations, even for two oldies with rucksacks.
Disliked: Industrial chic isn’t my favourite decor, but that’s personal taste. Not much clothes space for two in our standard double.