Lovely boutique hotel with some...

Liked: The room was very comfortable, quiet & cosy. The toiletries were lovely too. The wine hour was wonderful. We loved the breakfast. Fresh & super tasty.
Disliked: We didn't like the shower being part of floor, it made the floor surrounding it very wet.

Nice

Liked: Room was clean and tidy, enjoyed my stay at the hotel

Highly recommended - everything exceeded...

Liked: Excellent for a short stay - couldn’t fault it.

Excellent location and a friendly...

Liked: Excellent location and very friendly and attentive staff. Everyone spoke perfect English which was very helpful. The rooms were comfortable with a good amount of space. The wine and tipple hours were excellent and the rooftop bar was lovely. We would very happily stay again.

Checked in and Checked out...

Liked: Nothing - when I saw the property and met the staff I immediately looked for somewhere else and checked out. In fairness when I advised the hotel did not meet my expectations the staff offered a refund if I wanted to check out. When I then advised I did they then pointed out the hidden charge. They claim the rooms were visible on the website - the photo's I have taken of the rooms do not resemble the rooms I looked at on-line. Really disappointed in the hotel and booking.com as I felt what I booked did not resemble what I received. Only good thing was the location.
Disliked: The lady who checked us in clearly is in need of customer service training. The hotel claims to be a boutique facility in an old buidling. This really means very small rooms and a hotel in need of investment. There are a number of items which were included in our package but you have to ask for them otherwise they are not forthcoming.

A great stay

Liked: Clean, comfy bed and location.
Disliked: The room was a bit of a squeeze and a lot of natural light coming through the bathroom overnight.

Excellent little hotel, superb location

Liked: Beds were very comfortable - firm mattresses and decent density pillows. Lovely hot, powerful shower and the bathroom had a proper solid, hinged door - not a flimsy sliding thing like so many hotels. We also were unaware of the wine on the house hour, and nightcap on the house hour, until we checked in, so that was a very welcome surprise. It was also a good wine! Also loved the relaxed vibe in the bar/reception. Small but intimate but friendly conducive to chatting with other guests.
Disliked: It would have been nice to have had a more affordable breakfast option rather than a flat rate, which was pretty steep (by UK standards). Something such as tea and a pastry rather than quite an expensive large meal.

Exceptional

Good