Great place, a good address...

Liked: The location is great, the staff was really nice, the possibility to have a travel card for the whole city is great. I'd recommand it to other people and will come back for sure next time I'm staying in Geneva!

Very good

Exceptional

Passable

Disliked: I had to walk down the stairs 3 flights in the morning as the lift did not work on one day. The best thing is the location.

Very good

Nice, conveniently located

Liked: The location was great. It was walkable to the train station and some sites we were interested in. The room was clean. Staff were friendly and helpful.
Disliked: Beds were uncomfortable but other than that, I do not have any complaints

Good and convenient city centre...

A nice and convenient place...

Liked: Next to Geneva train station, perfect location. The room was quiet and very clean. Breakfast was simple but nice price, cheaper than Burger King and have a fantastic view.
Disliked: (1) The staff at the concierge are nice but they all lack of respect and smiles. I stayed in the hotel for a week and met with different staff and they all had the same board face. (2) The luggage room is also kind of insecure as we are allowed to go in and out to get our own bags. There is no staff to help with the baggage. (3) They are still using the traditional way of handling room keys, with a real key labelled with room number. You go out and handover the key to the concierge but they give the keys to anyone (I suppose) without checking their identity.

Good