Hotel Collingwood Sure Hotel Collection by Best Western Guest Reviews
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Dubon Tue, 8 April 2025
Exceptional
Donna Tue, 8 April 2025
The room was so quiet,...
Liked: We were upgraded, central to everything but up a steep hill. Facilities brilliant and staff friendly, part waiter service at breakfast which means hot choices are freshly made. All staff friendly and mgnt helpful.
Disliked: If I had to be picky just location up a steep incline but we worked around it and went a different route.
Kerri Tue, 8 April 2025
Lovely stay. I would recommend
Liked: Lovely hotel. I booked for a weekend for my partners birthday and in requests let them know it was a celebration on arrival there were balloons in the room and rose petals. The room itself was beautiful with amazing views of the sea. The spa was nice and relaxing. The staff were friendly. The breakfast was tasty overall a very nice stay. Only downfall I would say was the room had no fridge. The spa was out of use for one of the days due to maintenance work. And you have to pay for parking. I would have gave the hotel a 10 if the spa worked on both days and the price included parking. But overall a lovely stay and I would defo stay again
Nicholas Mon, 7 April 2025
Good
Amanda Mon, 7 April 2025
What a hidden gem!
Liked: Stayed in a Cozy Double on the 3rd floor. Amazing room. Comfy bed and love the Smart TV. Spa facilities were fantastic, such a great bonus. Even treated myself to a massage.Breakfast included too. This was lovely, great choice of hot dishes and selection of cereal and yoghurt along with juices and hot drinks :)Also so close to the front! What a hidden gem!Only negative I would say would be the shower. Took a while to heat up and while in the shower I picked all the limescale off of the waterfall head. Oddly satisfying but the cleaners really should do this. Other than that it was brilliant and so happy to have found a decent deal for a get away Definitely would recommend and visit again.
Justin Mon, 7 April 2025
Very good
Jennifer Sun, 6 April 2025
Nice stay, good facilities, great...
Liked: Nice stay, good facilities, great parking and friendly staff. Will return
Shivam Sat, 5 April 2025
Not very good stay.!!
Liked: Night staff was rude, didn’t know anything when I asked about kids bottle sterilisation or if he can provide big kettle. They charged me £10 for parking although parking is included in every hotel. On google it’s 3 star property but on booking.com it’s 4 star this is misleading.
Maria Sat, 5 April 2025
I would not stay here...
Disliked: Tiny double bed for two.I had to sleep on the floor.You can hardly move in the room.Cold shower water....Swimming pool with cold water.Is not a SPA, just a tiny swimming pool and tiny jacuzzi.
Richard Sat, 5 April 2025
Great Stay, Good Hotel
Liked: Hotel was nice could do with some upkeep in some area but otherwise lovely.
Disliked: Location was excellent, hotel was spotlessly clean.