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Hotel Citrine Palo Alto A Tribute Portfolio Hotel eee - (888) 406-7656
Hotel Citrine Palo Alto A Tribute Portfolio Hotel, 748 San Antonio Road, Mountain View, CA -(888) 406-7656
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4.25
HOTEL RATING: 
EXCELLENT
4.25 out of 5 (184 Ratings)
2.4 miles from Mountain View centre
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Hotel Description
Located in Palo Alto 2 miles from Shoreline Amphitheatre Hotel Citrine Palo Alto a Tribute Portfolio Hotel provides accommodations with an outdoor swimming pool private parking a shared lounge and a terrace. With free WiFi this 4-star hotel offers a 24-hour front desk and a business center. The property has evening entertainment and a concierge service. A buffet breakfast is available daily at the hotel. At Hotel Citrine Palo Alto a Tribute Portfolio Hotel you'll find a restaurant serving American and Local cuisine. Vegetarian dairy-free and gluten-free options can also be requested. You can play table tennis at the accommodation. San Jose Convention Center is 15 miles from Hotel Citrine Palo Alto a Tribute Portfolio Hotel while Oakland Coliseum is 31 miles away. Norman Y. Mineta San Jose International Airport is 10 miles from the property.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Table tennis
` Private check-in/check-out
` Wheelchair accessible
` indoor pool
` outdoor pool
` kitchenware
` 24-hour security
` Concierge services
` Fireplace
` Free Wi-Fi
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` yoga room
` Shops on site
` Electric vehicle charging station
` Smoke alarms
` Fire extinguishers
` Bicycle parking
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Soundproof rooms available
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Pets allowed (charges may apply)
` Bicycle rental (charges may apply)
` Parking available (charges may apply)
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Hotel Citrine Palo Alto A Tribute Portfolio Hotel Guest Reviews

Overall Average Score: 
Excellent (4.25 out of 5)

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4.5

Wonderful - 4.5 out of 5

Catharine Tue, 31 December 2024

Superb

1.5

Poor - 1.5 out of 5

Steven Sun, 1 December 2024

Not worth the money. Most...

Liked: Room was spacious
Disliked: Housekeeping only changed the bed sheets once and that was only because we complained about it not being cleaned after four nights. Even then all the pillowcases were wet. All eight of them! I have never experienced that ever in my life at any other hotel.

2

Disappointing - 2.0 out of 5

Hassan Tue, 19 November 2024

Clean place with TERRIBLE and...

Liked: Very clean with great aesthetics.
Disliked: The services are nowhere near 4 stars. None of the staff are trained for this job. The valet is a horrible mess. They declined my request for taking my belongings to the room. I had to wait so long every single time I had an interaction with the valet staff. The parking is valet only.I had to request an earplug midnight because the trailer/truck noise during the night is just terrible. And guess what? They MADE me walk down the lobby to pick it up. They said we don’t provide room services!!!The restaurant staff was also untrained. They MADE me sit at the bar at 8:30 because “their tables would become dirty”!!!! ABSOLUTELY THE WORST SERVICE STAFF EVER.Also, they charged me for a breakfast that was already included. A $680 reservation magically became $1000!!

5

Exceptional - 5.0 out of 5

Olga Mon, 11 November 2024

Lovely stay at a beautiful...

Liked: We had a wonderful stay at the Hotel Citrine! Wonderful staff (a special thank you to Selby for her kindness and for going out of her way to always help us)! Clean, beautiful, property and impressively quiet for being on a busy street! We felt very welcome!
Disliked: NA

1.5

Poor - 1.5 out of 5

Ellen Thu, 7 November 2024

One of the worst hotel...

Disliked: The closet was too small & there were only 2 drawers in the entire room — at the very bottom of a desk/sofa. The lighting was poor. There was NO overhead lighting. Despite the fact that this hotel is rated 4-star, it did NOT have a concierge and it did not provide room service. It was not located near stores nor salons. All stores & salons were a 15-20 minute drive away, which cost $26-$30 each way with Tip vis. Uber

5

Exceptional - 5.0 out of 5

Jayne Tue, 15 October 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Calvin Mon, 14 October 2024

Superb

5

Exceptional - 5.0 out of 5

Jennifer Mon, 23 September 2024

It was a remarkable experience...

Liked: Customer service, cleanliness, ambiance, location
Disliked: We had the best experience

5

Exceptional - 5.0 out of 5

Loreana Thu, 19 September 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

James Wed, 18 September 2024

Extremely pleasant hotel experience.

Liked: Tasty. Excellent service and atmosphere. Exceptionally friendly staff.

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Hotel Citrine Palo Alto A Tribute Portfolio Hotel 748 San Antonio Road, Mountain View, CA
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