Clean place with TERRIBLE and...

Liked: Very clean with great aesthetics.
Disliked: The services are nowhere near 4 stars. None of the staff are trained for this job. The valet is a horrible mess. They declined my request for taking my belongings to the room. I had to wait so long every single time I had an interaction with the valet staff. The parking is valet only.I had to request an earplug midnight because the trailer/truck noise during the night is just terrible. And guess what? They MADE me walk down the lobby to pick it up. They said we don’t provide room services!!!The restaurant staff was also untrained. They MADE me sit at the bar at 8:30 because “their tables would become dirty”!!!! ABSOLUTELY THE WORST SERVICE STAFF EVER.Also, they charged me for a breakfast that was already included. A $680 reservation magically became $1000!!

Lovely stay at a beautiful...

Liked: We had a wonderful stay at the Hotel Citrine! Wonderful staff (a special thank you to Selby for her kindness and for going out of her way to always help us)! Clean, beautiful, property and impressively quiet for being on a busy street! We felt very welcome!
Disliked: NA

One of the worst hotel...

Disliked: The closet was too small & there were only 2 drawers in the entire room — at the very bottom of a desk/sofa. The lighting was poor. There was NO overhead lighting. Despite the fact that this hotel is rated 4-star, it did NOT have a concierge and it did not provide room service. It was not located near stores nor salons. All stores & salons were a 15-20 minute drive away, which cost $26-$30 each way with Tip vis. Uber

Exceptional

Superb

It was a remarkable experience...

Liked: Customer service, cleanliness, ambiance, location
Disliked: We had the best experience

Exceptional

Extremely pleasant hotel experience.

Liked: Tasty. Excellent service and atmosphere. Exceptionally friendly staff.

Superb