Room needs a lot of...

Superb

Liked: The hotel was very clean, friendly and helpful staff. Loved the huge playroom for kids and that there was a part for younger kids also. My son is 4 and he had such a great time. I was surprised at the size of our room. Was nice it had shower and bathtub. We had a standard queen room. The beds were super comfy.
Disliked: That the restaurant/bar is only open on weekends. The indoor pool could have been a little warmer. When I left just before the 11am check out time, the parking lot had not yet been cleaned from the snow through the night.

Good familles stay

Liked: Skate gratuit a long Memphrémagog lake

The cabin was booked at...

Liked: The location was charming.
Disliked: The odors in the cabins, the mold on the shower curtain, the water had a distinctive smell and the water would accumulate at the tiled entrance due to snow melting off from boots. No floor mat at the entrance so you’d get your socks wet and not have much space to remove your shoes. Also, heating was not working as expected, we set the thermometer in the sleeping area at max but didn’t work

Very good

Good

Liked: The facilities / Kids friendly
Disliked: The bed is old and not comfortable, making too much noise if you move at night

Superb

Horrible stay. Unclean room with...

Liked: Not much really
Disliked: No heat in the room. First room given was not clean (floor was super dirty). Second room given was freezing cold. Even with the heaters on full blast and the fireplace going it never went up more than 15 degrees celsius. The room was also not cleaned properly. There were crumbs on the table for previous guests. The manager was supposed to call me back to talk about our experience as I asked for a refund and he hasn't called yet.

Exceptional