Lovely hotel with friendly and...

Liked: The location of the hotel is excellent and very near the historical center of the city with all of the main attractions. The breakfast was beautifully set up in 2 sections: savory and sweet.
Disliked: My only issue was the heating. For me it was too hot in the room.

Enjoyable until we were confronted...

Disliked: Staff Member Frederica was a very rude person and should be attending to hotel guests.We received someone's else's laundry items and i called reception then brought them down to reception in good faith, Frederica got angry at us and she forced us to pay for them saying they were clearly ours and wouldn't take them off our bill. not to create a fuss I paid for them just so we could leave the hotel and not see her disgusting attitude again. Those laundry items remain at the hotel not with us. our room number was 104 Bagnara.

Very good

Superb

Liked: Nice hotel and location, staff friendly and helpful.
Disliked: Tourist tax was an unexpected additional charge when checking out. And it wasn’t cheap. For this reason, we wouldn’t stay here again

Perfect location to visit Turin...

Liked: We appreciate a lot the location, very central; our room was very big.
Disliked: Nothing

Superb

Pleasant

Liked: Nice hotel bang in the centre.
Disliked: The property promotes itself as having parking. It doesn’t - it sends customers to a public car park which is not managed by the hotel. Anyone could do that…but not anyone could say they offer parking facilities.

Exceptional

Very good