Hotel Chadstone Melbourne MGallery by Sofitel Guest Reviews
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Michelle Sun, 10 November 2024
Exceptional staff and beautiful rooms
Liked: The property was absolutely gorgeous
Disliked: Nothing all was perfect
Kurtis Sun, 10 November 2024
One of the best hotels...
Liked: Who ever does the hiring at the place needs a medal ! All staff are amazing ! Happy, friendly just have outstanding service for a hotel.
Kevin Fri, 8 November 2024
Superb
Louise Thu, 7 November 2024
Could have been spectacular but...
Liked: Breakfast was amazing. Pool is spectacular. Location handy. Staff were absolutely lovely. Would be a nice place for family stay if not for issues experienced.
Disliked: There was a plumbing issue that meant when someone showered there was an incredibly loud screeech that sounded like a fire alarm. When I reported it to staff on the morning it was a known issue. Why would you give someone/a family a room that has that issue?? It meant all of the family was awoken at 6am when first adult left. I feel like we were given the bad room as we booked through a third party. When I reported it, I was told “oh yeah someone else reported that..” and a shrug and “well sorry about that!” For $500 I would expect to be able to sleep in comfortably. Disappointing.
Fernanda Thu, 7 November 2024
Exceptional
Liked: Great breakfast, lovely staff!
Geoffrey Wed, 6 November 2024
Superb
Liked: The breakfast was excellent And the rooms were spacious and very clean Overall a 9 out of 10
Judy Wed, 6 November 2024
Superb
Miah Wed, 6 November 2024
A great place to stay...
Liked: It was in an ideal location for shopping and it was beautifully decorated and very comfortable.
Disliked: The price of the breakfast.
Grace Tue, 5 November 2024
Exceptional
Megu Tue, 5 November 2024
Good experience once in your...
Liked: Staff were nice, king bed was very comfortable. Quiet at night. A birthday small dessert plate was nice complementary.
Disliked: They messed up a complementary bday card for my daughter twice..Needed to maintain better at the pool as used towels left on cabana area so wasn’t sure it’s taken or not. Pool temperature was ok but the spa area’s temperature better be warmer.