Very central ,excellent staff always...

Liked: central ,very helpful staff.
Disliked: would be good to have a water refill rather than using so many plastic bottles

Superb

A must stay if you...

Liked: Fantastic breakfast! Unlimited in amount, choice and quality! New tower of the hotel with excellent rooms with comfortable beds.
Disliked: Historical centre is crowded. Roma North is a better area to stay for us.

Very good

Except for the verbal attacked,...

Liked: It’s in the center of great places to see in Mexico City
Disliked: I booked for a cathedral view but was given a room surrounded by bldg wallsOne of the hotel’s guest was verbally attacked /abused me/ reported to the manager, she checked the video, but offered no sincere apology. Her staff didn’t do anything to stopped the man

Superb

Exceptional

Liked: We had an extra comfortable bed in a clean room with a little balcony. And the location was perfect!

Superb

Liked: Comfy bed, quality cosmetics, very clean. Wifi worked well. there is a coffee maker in the room and free coffee/tea in the lobby in the morning and evening. Excellent locations near the cathedral, Templo Mayor and some early 20th art nouveau dept store. Safe neighborhood with many used bookstores etc. The absolute best is the staff; the front desk & concierge desk is better than in some 5-star hotels, and everyone I spoke to goes the extra mile to help out. I've stayed in some really expensive properties on business and did not always encounter such stellar service. Ask them to arrange for car service--it often ends up being much cheaper than taxi or uber, plus you have the extra security of the driver known to the hotel. There is a PC with printer in the lobby if you need to print out something. Also a small restaurant onsite (with room service after hours) , which could come in handy although there are plenty of places to eat around. This would be my first choice when coming back to Mexico City.
Disliked: A fridge would have been very useful.

Very good hotel

Liked: New building with very nice accommodations Unbearable location if you want to be in historic district