Exceptional

Liked: The breakfast was extensive and delicious.
Disliked: Finding our way to the hotel was a bit confusing, but we eventually arrived…

Passable

Excellent

Liked: The location was perfect to explore. The ambiance was very good.
Disliked: The bathroom was bit outdated.

Bites-Badly bitten after three night...

Liked: Excellent location. Good breakfast.
Disliked: Husband and I both badly bitten by bedbugs. The hotel disputes any evidence of bedbugs. We have many big sore red itchy unsightly bites. Unhygienic heavy wool throw on the bed which could be a breeding ground for infestations. There is a previous review on booking.con which also complained of bedbugs. Hotel is very tired and in urgent need of a refurb. Bathroom area extremely scruffy with chipped paint and dirty panelling. Separate toilet cubicle is tiny, shower difficult to operate and layout of the bathroom very bizarre. Noisy at night time from the road outside. Noise heard from room above. Some people may not like the dark lobby. 4pm check in is adhered to. This is unusual in European hotels. Breakfast room ceiling very low. Could be claustrophobic for some.

should try again but not...

Liked: the location and the view of the room even if it was on the 1st floor the reception team was very cool since our arrival they kept our things offered the map of the city tried to see if they had a higher floor room for us they were a 10/10 team
Disliked: the breakfast was a shame super disappointed with the type of products offered the server was odd and he stared at us with a uncomfortable look in his eyes i felt like i need to rush my meal and go + the fact that in the morning when we say good morning to the housekeepers they don’t answer but for the rest everything was perfect

Lille was good but the...

Liked: The hotel was very well siituated on the corner of the big grand place and a beautiful view. Breakfast was ok but not up to the expected standard
Disliked: The bathroom was very small and the toilet tucked into a corner which was difficult to access if you are old.Unfortunately for the hotel there was a huge gas leek in the city so no hot water for 2 days. Not the hotel's fault but it was difficult

Great visit to Lille

Liked: Very clean and well decorated. Location was brilliant for old city areas and breakfast great too. We used the view bar for evening drinks and this was great too. All staff were friendly and helpful.
Disliked: Not their fault at the hotel due to city gas pipe leak but no hot water for 2 days. Got by though.

Good

Superb