Hotel Carlton Lyon - MGallery by Sofitel Guest Reviews
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1.3 miles from Lyon centre |
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Neriman Sun, 16 February 2025
We ll not choose this...
Liked: Perfect location
Disliked: Staff r nice but they r so slow. Breakfast is not sufficient enough and service is so slow and bad. Glasses are smelly. We couldn’t even drink water bcs of the smell.
Sashk Thu, 13 February 2025
Great location, comfortable room, very...
Liked: We really enjoyed our stay. We arrived with an early flight and were luckily able to check in around mid-day and leave in the afternoon with a late check-out. The staff is very accommodating, welcoming and pleasant. We stayed in room 302, it has a bathtub and overlooks a small courtyard with no noise as requested. Very comfortable beds, very silent room, the aircon worked well to keep the room warm, amenities were pleasant, towels changed every day. Breakfast was nice, sufficient selection and tasty. Location is incredible, very central.
Disliked: The water pressure in the shower could improve, and the glass screen didn't have a silicone stopper so quite a bit of water sprays out.The breakfast room was so busy on Sunday morning and staff were lovely but barely keeping up. The bathroom of our room was a little dirty on our arrival but was cleaner the next day. I think it may be that the hotel gets very busy on weekends, or maybe just a coincidence.The hotel offers one bottle of still and one bottle of carbonated water, 0.5l each, every day. The caps were really difficult to open with the provided bottle opener. For non-gas water drinkers, 0.5l of still water daily is not really ideal but the tap water is supposed to be drinkable and we bought our own from a nearby shop.
Frederic Wed, 5 February 2025
Superb
Liked: Perfect location. Old school hotel with character and soul, great bathroom
Disliked: Not much
Susan Mon, 3 February 2025
Winter weekend
Liked: Staff were very helpful and friendly. Rooms a great size, comfortable bed and with a modern bathroom. We also had a lovely balcony with a view of the square
Disliked: We had breakfast on one morning the food was only OK, ther service was good but very packed
Domenic Sun, 2 February 2025
Superb
Liked: Great central location
Dautzenberg Tue, 28 January 2025
I would not come back.
Liked: The location
Disliked: The room and the bathroom are small, TV didnt work. Breakfast is nothing special.
Jade Sun, 19 January 2025
Exceptional! Will be back!
Liked: Brilliant location, amazing rooms, the biggest breakfast is superb and the staff are lovely. Couldn’t have asked for a better stay.
Disliked: Nothing
Bade Sat, 18 January 2025
Excellent
Liked: Always perfect friendly experience
Disliked: Nothing
Anna Sat, 18 January 2025
Exceptional
Gulbin Fri, 17 January 2025
Good