Hotel Carlota Guest Reviews
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1.3 miles from Cuauhtemoc centre |
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Berenice Wed, 25 September 2024
I do not recommend. Noisy...
Liked: Location
Disliked: I got food poisoning the first night from eating at their restaurant. It was so bad we had to leave because of this situation and the person at the reception just said "yeah, some stomachs get upset sometimes". No apologies, no investigation, nothing! We were supposed to stay 4 nights, our vacation was ruined. On that night they also had a very noisy group of guests who were drunk. You can hear everything from the room. The bathroom had a very bad smell.
Anitha Tue, 24 September 2024
Very good
Eduardo Wed, 18 September 2024
Nice location but if you...
Liked: Location is excellent, only one street away from Paseo de la Reforma. Many different options for breakfast, lunch and dinner around
Disliked: The breakfast was included in the package I took. Very basic option and did not included a second cup of coffee. Plenty of value for money options outside the restaurant hotel
Aimee Sat, 14 September 2024
Exceptional
Genesis Mon, 9 September 2024
Superb
Rodriguez Sun, 25 August 2024
Great hotel, wonderful and attentive...
Liked: Great location!
Disliked: N/A
Sarah Tue, 20 August 2024
Really enjoyed need to come...
Liked: The hotel is very cosy without overwhelming its guests . Accommodations are charming and practical with a lot of character giving new life to old structures. The breakfast is definitely a highlight and staff was very nice as well .
Disliked: The floor of my bed room could be a bit cleaner , but nothing major.
Gustavo Mon, 19 August 2024
Excelent stay!
Liked: Everything. Location, Services, Staff, Food, Rooms! EVERYTHING
Disliked: Nothing
Laura Tue, 13 August 2024
Exceptional
Judi Mon, 12 August 2024
A lovely three night stay...
Liked: Breakfast was very good. It was nice to be able to choose from the menu. The hotel is well-located in a nice neighborhood. Dinner in the hotel restaurant was great and fairly priced. All staff we encountered were super and helpful. Loved the elevator! A/c was important. Had a great massage in the room!
Disliked: The swimming pool was not attractive and was being worked on. Lighting in our room 210 could have been better. Would have liked a coffee maker in the room.