Had its quirks.

Liked: Staff member was exceptional. She was friendly and informative, anticipating questions and issues that may arise during the stay and ensuring we knew what we need to do when we checked in.Bed was large and comfortable.The smell in the lobby was great.Very close to Duomo.Enjoy free samples from the chocolate/food place next door.
Disliked: Bathroom is bad. Shared bathroom with other rooms. Water pressure was abysmal. Windows were often left open overnight, so it was freezing.The shower did not seem to be able to supply a good amount of hot water. Again the pressure was an issue. Water could spill out on the floor causing a slip hazard.While shared bathrooms are fine, having toilet and shower in the same room with several people relying on the bathroom seems like an 'accident' waiting to happen.No WiFi in the hotel hurt, particularly with limited reception in the building.It is technically only two flights of stairs to the room. However, they are the height of four flights. Not fun with lots of luggage.

Superb

Exceptional

All in all it was...

Liked: The location is great, it's in the city center so everything is close by. It has a separate bathroom that only I had access to so that was nice. It had hot water all the time.
Disliked: It's right next to the Cettedrale di Santa Maria del Flore which started ringing the church bells at 7 am every 15 minutes. So if you're a light sleeper and want to sleep past 7am, I would advise staying here.

Fair enough

Liked: For the price it's good
Disliked: Too much noise from the street

Pleasant

Liked: Staff and location is perfect
Disliked: the room smells as if someone had smoked cigarettes there before us and there was very, very cold.

Comfortable and clean.

Liked: Location was perfect and the staff was friendly. The room was very clean.
Disliked: The pillows were flat so I had a sore neck even with 2 pillows. Would have been nice if there was an extra pillow in the room. There is no elevator so keep in mind if you have heavy bags because you must climb almost 3 flights of stairs.

Perfect for a city trip...

Liked: Really friendly and kind service. We enjoyed our stay to the fullest. The place and location are great.

Fairly basic but clean and...

Liked: Very central location. The room was clean.
Disliked: Due to the central location there was a little street noise. No wifi available.