Pleasant

Superb

Disappointing

Disliked: Booking was for a room backyard side, with a balcony. We were given a room on the street side.Heating system was not workingWindow in the bathroom did not close properly, which created even more problem with the defect heating

Very good

Superb

Very good

Very good

A hotel in a good...

Liked: The location was good.
Disliked: There were many things to dislike about this hotel. First, the room was incredibly small. I was barely about to move around the room. The bed took up the entire space. Second, the Internet connection for the entire hotel was not working for the whole second day of the stay. Third, and perhaps worst, the manager could not be trusted. I spoke to the manager about the Internet before checking out. She seemed very nice and promised that she would reemburse me for the inconvenience and gave me an email address to send my bank transfer details. I did this, but since then, I have sent 4 emails over 2 weeks asking what is happening, but I have been completely ignored by the hotel. This is really disappointing.Update: After posting the above review, I immediately received a message from the hotel manager saying that my request was being processed, but now that my review went up, they wouldn't reemburse me. This is despite me asking for confirmation about what happening in my 2nd email and also explaining in my 3rd and 4th email that I would contact Booking com if they didn't reply. So, it seems that posting my review was the only way to get her attention. Also, the manager initially said that she wasn't the manager, and then in a separate message admitted that she was. Very strange! After a few more communications, the hotel have now said that they will give me a 10 Euro reembursement on the condition that I remove this review. I was prepared to edit the review, but removing it entirely seems unfair to others who might be thinking of staying there. I will leave it up. I've changed the word 'dishonest' to 'untrustworthy' to more accurately reflect the situation.

Good

Liked: The location is very good. Friendly staff.
Disliked: I would rather prefer not to review the hotels I don't like, but this time I was very disappointed with my choice of hotel. Although the reviews said the rooms are clean, in my case we were assigned a room where the cleaning was not properly done. And worse, in the bathroom was a strong smell of sewage. We were happy that we only stayed one night there. A hotel with such a good location should improve the cleaning of all rooms.