Best place in downtown Cuernavaca

Liked: Beautiful hotel, great location and super friendly and helpful staff.
Disliked: Everything was great.

One great night in a...

Liked: A beautiful well maintained property with lots of charm. The room at the ground floor was too dark for us and the staff immediately agreed to move us to another room on the first floor. The room was entirely furnished with wicker art craft with an amazing “monkey cabinet”… the staff was nice and responsive. The pool was clean. It felt like we were the only clients and it felt strange to have this big colonial style house all for us…
Disliked: The restaurant next door is closed during the week and there is no bar open or any service -With us being the only (or very few) clients, the entire hotel had a strange “empty” atmosphere…

Nice place to stay a...

Liked: The staff is great. Very kind and always willing to serve. The food is excellent.
Disliked: The Wifi service is an opportunity area.

Bad

Superb

Exceptional

Liked: Beautiful

Superb

Good

Liked: Location and size of the room
Disliked: The hotel did not serve meals except for the weekends.

Good

Liked: The Casa Azul is very much within walking distance of the attractions in Cuernavaca's centro. It is also a beautiful hacienda, laid out in traditional style around courtyards and lush greenery. And two pools. The staff were very responsive to our requests. One drawback is a lack of things you might expect on a breakfast menu, such as fresh squeezed orange or grapefruit juice. The breakfast overall was a disappointment and we wouldn't recommend it, despite the delightful setting. Also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or something similar would have been very welcome. Overall, though, there is much to recommend at Casa Azul. The Mexican decor in our room was spectacular.