Hotel Black Guest Reviews
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1.5 miles from Cuauhtemoc centre |
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Juan Mon, 18 November 2024
Nice staff yet not so...
Liked: The staff. Very helpful, atte rice and personable
Disliked: They didn’t clean my room. In fact, yesterday I asked the cleaning crew if they could come in an hour as I was about to head out. Once I got to my room, they didn’t come and clean it. Also, the hotel’s location was not as convenient as I had thought. It took like a good 20 min walk to get to Paseo de la Reforma and Zona Rosa.Lastly, they had such a small desk. I could barely fit in my computer
Julio Mon, 11 November 2024
Exceptional
Dmytro Sat, 9 November 2024
Exceptional
Dmytro Sat, 9 November 2024
Exceptional
Isabella Tue, 5 November 2024
Don’t book this hotel if...
Liked: Nothing, we couldn’t stay in our booked room, the hotel just cancelled the reservation without letting us know and had no other rooms available.
Disliked: The room just got cancelled and the receptionist didn’t care where we sleep and wasn’t helpful at all.
Kathryn Mon, 4 November 2024
Pleasant
Liked: The location was fairly good, we could walk to most attractions in about 20-30 mins. Breakfast was tasty, filling and good variety.
Disliked: The windows were old and let in a lot of noise from the street. Towels were washed but stained.
Dominik Sat, 2 November 2024
Its OK
Liked: Good Location, friendly staff
Disliked: The whole room is pretty old, but at least everything got painted black. The windows are horrible, its as loud as if you keep them open next to the road. Cleaniness was Ok but not good - same with the breakfast. It is NOT allowed to order food and eat it in the room, i have never seen something like that in a 4 Star Hotel. I would not stay again and would tend to rate it a 2 Star Hotel.
Maaike Thu, 31 October 2024
Central and comfortable bed!
Liked: Centrail. Quirky. Comfortable bed!
Disliked: They forgot to clean my room one day. At night the area is full of prostitution.
Dassia Tue, 29 October 2024
Superb
Brenda Tue, 29 October 2024
I was attending a course...
Liked: The staff were all lovely and the hotel was close to everything and very quirky and comfortable.I loved all the old decor and colours.Breakfast was included and it was lovely.
Disliked: Nothing it was great value for what I paid and the lovely staff made it.